Hi All ,

Ecp ecp not retrieving all my ous when creating new mailboxes in exchange 2013 SP1 with CU6

how can fix the issue please

Thank you

Hi,

How many OUs do you have?

Based on my knowledge, EAC can display less than 500 OUs by default. If you have more then 500 OUs, we should modify the web.config to increas the number of objects that EAC can return.

If it is the case, please try to follow following steps to modify the web.config:

1. Logon all Back-End servers.

2. Located following path.

C : \ Program Files \ Microsoft \ Exchange Server \ V15 \ ClientAccess \ ecp

3. Make a full backup for the web.config file.

4. Edit web.config file to add the following in the AppSettings.

<!--allows the OU picker during placing a new mailbox in its designated Organizational Unit to retrieve all OUs - default value is 500 -->
<add key="GetListDefaultResultSize" value="1000" />

More information, please refer following blog:

http://blogs.technet.com/b/esexblog/archive/2013/08/16/exchange-2013-no-muestra-todas-las-ous-de-la-organizaci-243-n.aspx

Thanks

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Hi,

Any update?

Thanks

HI

I Have only 100 OUs in AD . 

Thank you 

Hi,

Thanks for your update.

Can you add mailbox by using EMS PowerShell?

Based on my experience, this issue occurs in Exchange 2013 CU1 and it has been fixed in CU2.

Thanks

Hi,

I am just writing to see if you have obtained the opportunity to test the suggsetion. If anything is unclear with the previous information, please don't hesitate to let me know. I am glad to be of assistance.

Thanks