Hi I have a distribution list to which I would like to specify a greeting in. I know how to activate the out of office message, however I cannot see where you can customize your greeting If anyone can advise I would be most grateful Thanks Coles

If this is Exchange 2007 you can create a "Transport Rule" to respond to mail on a certain criteria (such as "sent to this distribution list"). Evan Dodds - MSFT

Thanks Evan I have an Exchange2003 environment. We have some customers that send us emails but it is to a distibution list so the support team get the messages. We want an auto reply (akin to out of office) saying "thanks for calling support the team will reply to you soon" or something like that but I can't see how to do that...is it possible? We moved the email from an ISP that allowed you to create a message that but now that it's internal on my Exchange server we need to have the same function I'll look in to transport rules...I am not firmiliar with them so thanks for the suggestion Coles

Transport rules are a feature of Exchange 2007. For Exchange 2003, you'd need a transport sink. Or maybe you should consider associating the address with a mailbox instead of a DL?

Cool great idea about the association..I hadn't thought about that...I will look in to that I don't know much about sinks so I will have to investigate...thank you for your time and assistance

You might want to try this. In Outlook 2003 you can set up a rule that will be run on the server to reply to messages coming to a person or a distribution list. Go to the rules and alerts on the tools menu and select new rule. Then select start from a new rule. You can then tell to run the rule for messages sent to people or distribution list. After selecting the dl, you can then select the action of "have server reply with a specific message. In that message you can have your generic message. For this to work outside of your domain, you will have to enable internet smtp auto-reply messages on the exchange server. ml