cannot access my websites externally (OWA or remote) exchange 2003
HI I have exchange 2003 on SBS 2003 and I cannot access any website in IIS e.g. OWA, exchange, remote etc. when I type in https://remote.domain.co.uk or https://remote.domain.co.uk/owa I get 'internet explorer cannot display web page' even on firefox, it also doesnt work if i type in my public ip address. I can access them internally by typing servername\owa. I ran CEICW and it still didnt help. Please get back to me ASAP. Regards Mahesh
July 25th, 2010 12:39pm
Hi I have also opened up 443 on firewall and i can ping the fqdn. regards
July 25th, 2010 12:40pm
Hi Have you port forwarded it to the correct internal ip? Check the services on the server (IIS) so it's started, but you wrote you tested it internally successfulJonas Andersson MCTS: Microsoft Exchange Server 2007/2010 | MCITP: EMA 2007/2010 | MCSE/MCSA Blog: http://www.testlabs.se/blog
July 25th, 2010 1:42pm
Hi Yes we have directed it to the server ip, the IIS is started as we can access the OWA internally. Regards. mahesh
July 25th, 2010 2:57pm
Do the IIS logs show your external connections making it to the server?
July 25th, 2010 3:35pm
I dont think so what should i be looking for in the logs.
July 25th, 2010 4:07pm
Can you from your firewall trace the traffic so you can follow it to the destination (server)?Jonas Andersson MCTS: Microsoft Exchange Server 2007/2010 | MCITP: EMA 2007/2010 | MCSE/MCSA Blog: http://www.testlabs.se/blog
July 25th, 2010 5:53pm
Hi The firewall hasn't have logging enable right now, i have used online sites to check if my ports are open and they are. still keep getting page cannot be displayed it is not even showing an IIS error. Before the ports were opened we were getting directed to the router and it assked for the router username and password. I am not sure what is going on. Regards Mahesh
July 26th, 2010 5:16pm
Hi Do you have any suggestions concerning the issue mentioned. Regards Mahesh
July 27th, 2010 4:49pm
Well if OWA is working internally in your network then OWA should be good. Now I take it between your network and the internet you do have a firewall.? I think someone else mentioned but do you have the firewall forwarding / proxying the request of your URL from the internet to the OWA site internally and can you get any logs from that firewall to see what is happening when it tries to access OWA? Are you also able on the firewall to make sure that requests from the internet to your OWA site are actually being recieved at your firewall?
July 27th, 2010 5:02pm
Hi Mahesh04, Any update for your issue, above gave some good suggestion. 1. How do you publish the OWA URL and so on, please check what you input the IE is correct, 2. And also check the fire wall or ISA server, confirm you have open the righ port 3. Please check your CERT, confirm it is correct and not expired NOTE, you also could post the issue on SBS forum, you will get some more help. Regards! Gavin
July 28th, 2010 11:22am