can't open Exchange toolbox

hello everybody ;

i want help to open exchange toolbox in exchange 2013 , error message say " MMC has detected an error in a snap-in and will unload it" , every thing working normally except exchange toolbox , i need help please.

November 19th, 2014 1:09pm

Hi Ayman,

Try upgrading or re-installing latest .NET framework.

See if not normal MMC and also the 32 bit snap-in loads properly or not.

Use /32 switch to load 32bit:

mmc.exe /32 snap-in.msc
Also just check if the windows firewall is enabled on the server for Admin profile. If its enabled turn off the windows firewall and check.
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November 21st, 2014 5:29am

hi satyajit ;

thank you for help , but i follow your instruction and upgrade the .NET framework to latest version and windows firewall is disable , but the problem is not solved,.

November 26th, 2014 10:14am

What happens when you type below commands on an elevated command prompt.

mmc.exe

mmc.exe /32

If it loads, try adding the Exchange Toolbox snap-in as shown in the below screenshot.

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December 11th, 2014 11:31am

I have the same problem. I cannot find the Exchange Toolbox snap-in in the Available snaps-in.

What else do you suggest I do?  Thanks.

May 7th, 2015 4:11am

Hi Ralph,

Is it happening from every Exchange Server.

If you are trying it on client machine, please confirm you have installed the Exchange Tools.

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May 7th, 2015 5:10am

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