hi i started getting blue error messages popping up on my computer about a month ago...stating windows is shutting down to prevent damage and to check memory, hardware and such...and then it would dump memory to disk and restart. The blue screen would come back up as windows would load at the desktop. I ran sysytem diagnostic chaecks and got no answer from fellow computer pals. I switched my wireless connection to a ethernet cord and it seemed to stop the bluse screens. Then a few weeks later i had restart my computer and before windows would load a error message(not blue screen) came up saying a part of win/32 folder was missing or corrupted. So i got my windows disc and started to repair the problem when all of a sudden another blue screen popped up saying pretty much the same thing as the earlier ones except this one was titled BAD_POOL_CALLER and would dump memory to disk and restart the windows repair. This blue screen continued to pop up the same time very time as i would get about 3 minutes into repairing windows. So i gave up that day and the next day my brother got a file from u guys to update some things on my cpu. I gues that worked because i was able to reformat. Im wondering now if i may have some hardware problems and was wondering if u guys could give me some insight as to whether this would be a software or hardware proble or maybe even malware...which i cant think think it was that because i always keep my cpu scanned and cleaned. So if anyone could guide me to an answer that would be gratly appreciated...thank you

Blue screens are almost always related to hardware, device drivers, or kernel level software. Here are the steps I usually take to work on a system that is crashing like that: 1) Run Windows/Microsoft Update and completely update the operating system 2) Run your hardware vendor's update disk (i.e. Dell has a Server Update Utility) and update hardware related device drivers, firmware, FLASHBIOS, etc.. 3)Update other firmware or FLASHBIOS hardware as necessary 4) Update all device drivers (network, disk adapters, etc...) If this does not do it, you should consider returning the hardware to the vendor. It could be something like a bad DIMM or bad motherboard that only misbehaves intermittently. Finally, this is an Exchange newsgroup, so you might have a quicker (and better) response in a Windows forum. No one but us e-mail geeks here. :-)