Your mailbox is over its size limit
This is a little intresting, maybe someone could add an extra thought to it. I have a pretty simple email organization, 1 AD forest within which is my Exchange Org. My exchange org consists of a single Exchange 2003 EE server with SP2. I have a user that gets an "Your mailbox is over the size limit" email every morning, and this user also happens to be high enough up in the company to have a reasonablly powerful voice. 1) I checked both his Mailbox in ESM and in Outlook, less than 20 megs for both. 2) I noticed that Database Mainteneance was not taking place due to our backups running overtime, I modified our DB maint. schedule to allow them to complete before any backups started. 3) I disabled caching on his clientI'm a little flumoxed concerning exactly where the mailbox size is being read. Currently the steps I'm contemplating are to restart the information store to force the IS cache to refresh, and of course before I restart the IS, make sure that the deleted items retention area for the user is gone as well. I don't believe that deleted items retention counts against mailbox size even for notifications, I don' thave access to the users system at the moment, but thought I would post here to see if anyone else has any ideas that I might be missing.Any thoughts greatly appreciated.Jason
October 22nd, 2009 7:12pm

So what are the limits for this account? Are they set at the store level or mailbox level? If you look in ESM and add the Storage Limits column per : http://www.activedir.org/Articles/tabid/54/articleType/ArticleView/articleId/21/Default.aspxdoes is show its below the limit?Items in the dumpster do not count against the limit as you have mentioned.
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October 22nd, 2009 7:17pm

Thank you Andy for the reply. This was bugging me and finally I decided I must have been missing something, so I went back and started from the begining and of course, had it solved in about 10 minutes. When I had originally been tasked with figuring this out, it was in a series of email chains that suddenly ended up on my doorstep, I hadn't been part of the inital troubleshooting. At any rate, when I tracked down the actual NDR he was recieving I noticed that it was originating from a different email domain and being forwarded to him at midnight every night. Because of the political landscape where I am, I manage multiple Exch/AD Orgs/Forests and some of my users have accounts/mailboxes in more than one of them This fellow had put a rule in that forwarded messages from one mailbox to another of his. Display names exactly the same, email address slightly different, he would get that over the size limit notification at midnight every night, and just assumed it was for his primary account.That was annoying, I kept looking at everything and thinking "This shouldn't be happening." And that's a nice trick with the storage limits deal. Thank you for the time and the tip.Jason
October 23rd, 2009 9:23am

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