Hi,

I have a user connected via proxy to our Exchange server. He's using Outlook 2010 and connecting to Exchange 2010 SP3.

When he opens Outlook he receives the message "Your mailbox has been temporarily moved on Microsoft Exchange" and has the options to Use Temporary Maibox Use Old Data or Cancel. He uses Temporary Mailbox and can work as normal.

I have created a new Profile, different name, rename the original .ost as .old and added the account in to the new profile. All connects OK but on opening Outlook he see the same message. I can see a new .ost file has been created and I can see it build as the emails are retrieved, taking Outlook out of cached mode makes no difference he still sees the same message.

OWA works fine no errors or messages. Has anyone any idea how to resolve this problem?

Thanks

Hi,

I have a user connected via proxy to our Exchange server. He's using Outlook 2010 and connecting to Exchange 2010 SP3.

When he opens Outlook he receives the message "Your mailbox has been temporarily moved on Microsoft Exchange" and has the options to Use Temporary Maibox Use Old Data or Cancel. He uses Temporary Mailbox and can work as normal.

I have created a new Profile, different name, rename the original .ost as .old and added the account in to the new profile. All connects OK but on opening Outlook he see the same message. I can see a new .ost file has been created and I can see it build as the emails are retrieved, taking Outlook out of cached mode makes no difference he still sees the same message.

OWA works fine no errors or messages. Has anyone any idea how to resolve this problem?

Thanks

That suggests to me that some process is holding open his Outlook connection even though you create a new profile. If he tries from another workstation, like one of the local domain, does he see the same problems?