Hi All,

I have users with a Windows 7 client running Office 2007.  The printer is an HP Laserjet P4010_P4510 series .  The user has not experienced any problems printing in the past, and can still print everything except the Excel Workbook.  I get the error message.

The error is

Your file could not be printed due to an error on ......... on 06:.

There are several possible reasons:  There may not be enough memory available. Try closing files and programs you aren't using. If you use a network for printing, there may be a problem with the network connection or the printer driver. There may be loose cables or a bad connection between your computer and printer. For more information about troubleshooting printing problems, click Help.

Like I said the client can print other word/ Power point and any other document except Excel document. 

Any advice would be appreciated.

Thank you in advance.

I think you need the Excel group, this one is for Visio. Ah, I see you have already posted this same question in the Excel group!

Check your printer driver

And excel files for intergrity

Attention Moderator:

PeterRoberts is a sock-puppet account, see also WilliamCharlies and ShermanNash.

Hi,

It's actually not the first time I have seen this issue, please refer to this thread below:

https://social.technet.microsoft.com/Forums/en-US/01bbe40c-f522-4148-a7cc-86303da5416d/your-file-could-not-be-printed-due-to-an-error?forum=excel

Here are some suggestions:

1. If this issue only occurs to one Workbook, copy the file contents and paste them to another new Workbook, try to print and check the result.

2. Maybe Excel is configured to run in Compatibility Mode. Right click on the Excel shortcut, click Properties -> Compatibility tab -> If Excel is configured to run in compatibility mode, untick it and click OK.

3. There may be some corruption in the Excel install, try to repair Office from Control Panel -> Programs and Features.

I hope the information is helpful to you in this scenario.

Regards,

Did you try to print another file of Excel?

Probably, the issue in this file.

Attention Moderator:

PeterRoberts is a sock-puppet account, see also WilliamCharlies and ShermanNash.