You do not have permission to send to this recipient. For assistance, contact your system administrator.
Hi One of our clients have been getting the following message when sending to a few email addresses, we have SBS 2003 with exchange 2003 and we do not have smart host setup You do not have permission to send to this recipient. For assistance, contact your system administrator. <nwlol.net #5.7.1 smtp;550 5.7.1 (recipient address)>... Relaying denied Regards Mahesh
September 23rd, 2010 9:10am

Hi, First of all, you must make sure that you've properly configured the CEICW on your SBS machine. To do so: 1. Open Server Management. 2. Click To Do List and click Connect to the Internet in the right pane. 3. Click Next and choose your connection info. 4. On the Firewall page, please choose Enable Firewall. 5. On the Services Configuration page, please make sure that the E-mal has been checked. 6. On the Web Services Configuration page, please make sure that the web services that you want to provide to your clients have been checked. 7. On the Web Server Certificate page, please choose Create a new Web server certificate. Then, key in your public domain name in the textbar. 8. Proceed to the Internet E-mail page and choose Enable Internet e-mail. 9. If your ISP provided a Smart Host for your Exchange, please choose Forward all e-mail to e-mail server at your ISP. Then, key in your ISP's smart host's IP address. 10. In the E-mail domain name page, key in your e-mail domain name (if your email is xxx@domain.com , key in domain.com at this point). 11. Finish the wizard. [Note] It seems that you're using the companyname.local as the email domain name and you cannot send emails to 40% of the Internet domains. This is the problem with the reverse DNS lookup feature enabled on the Internet email servers. When you send emails to such servers, they will try resolve your IP address to your FQDN and then compare the FQDN to the email domain in the email header. Emails will be rejected if they do not match. So the resolution to such problems is: 1. Use the public domain name, such as companyname.com as the email domain name and ask your ISP to create a PTR record to associate the IP and the FQDN. - or - 2. Forward all emails to a smart host. Then, please test whether the issue happens again for this user. If the problem persists, please make sure that you've installed Exchange Server 2003 SP1. Regards. Shafaquat Ali.M.C.I.T.P Exchange 2007/2010, M.C.I.T.P Windows Server 2008, M.C.T.S OCS Server 2007 R2, URL: http://blog.WhatDoUC.net Phone: +923008210320
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September 23rd, 2010 3:53pm

HI Mahesh, Above gave some good suggestion, any update for your issue? Regards! Gavin
September 27th, 2010 4:19am

Hi Sorry for the delay I had to check with the clients if the problem still exists and it does, also the Exchange is on SP2. Regards Mahesh
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September 29th, 2010 4:26pm

Hi Mahesh, Did you check your mail system follow above suggestion? Per your description, whether all the clients have the same issue or just one client? How the issue client conect to the exchange sever, using mapi, pop3 or other protocol? Could you please make a test on other box using the same account, and post the result here, that is make sure the client configured correctly, such as the authenticate check and so on. If you could dexcrible more detail about your scenario, we could give you more suggestion regarding to the issue. Regards! Gavin
September 29th, 2010 9:59pm

Hi Gavin I re-ran the mail wizard and followed the instructions A couple of clients are having the same problem so its not isolated to one person The clients are connecting via exchange on outlook 2007 and are able to send to a number of clients Regards Mahesh
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September 30th, 2010 5:25am

Hi Mahesh, -> A couple of clients are having the same problem so its not isolated to one person What client software does the issue clients use? -> The clients are connecting via exchange on outlook 2007 and are able to send to a number of clients Do you mean that the outlook 2007 client all have no the issue? Could you please confirm my question: How the issue client conect to the exchange sever, using mapi, pop3 or other protocol? Regarsd! Gavin
September 30th, 2010 5:32am

Hi Gavin The clients are connected using Outlook 2007 and are connected to the exchange internally using microsoft exchange mailbox. Regards Mahesh
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September 30th, 2010 7:04am

All the clients use outlook 2007
September 30th, 2010 7:06am

HI The security certificate on the Default website is different to the email domain name because they use www.domain1.net to access emails but their email domain is domain2.org.uk and their local domain is domain1.local can this cause the: You do not have permission to send to this recipient. For assistance, contact your system administrator. <domain.net #5.7.1 smtp;550 5.7.1 (recipient address)>... Relaying denied Please reply ASAP. Thanks Mahesh
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October 1st, 2010 6:19am

And will changing SMTP to SEND HELO instead of ELHO help.
October 1st, 2010 6:27am

Hi I was Wondering if there is any suggestions for the issue mentioned Regards Mahesh
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October 7th, 2010 5:08am

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