Word is duplicating comments on documents saved in SharePoint

A few people + myself work on a word document that is stored on SharePoint in Office 365. We are having a problem where the comments that one person leaves in the document get duplicated many times. In just a few minutes there could be dozens of the same comment in the document! This is a really broken experience and needs to be fixed. Is there any way I can prevent this from happening?

Thanks in advance!

April 16th, 2014 11:17pm

Hello ,

Thank you for your question.

I am trying to involve someone familiar with this topic to further look at this issue.

Thanks

George Zhao
Forum Support
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April 17th, 2014 3:27am

We are having the same problem except this is for on Prem 2010 enterprise.  We have just 1 whose comments from previous days gets duplicated hundreds of times and inflating the size of the document to the point it cannot be worked on.  It's making our collaboration experience a nightmare.
April 23rd, 2014 2:34pm

We are having the same problem on SharePoint 2013 enterprise - to the point that the file becomes essentially corrupt.
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May 29th, 2014 2:41pm

Any update on this issue? Im having the same problem. Comments are duplicating bloating the document size and chewing up my RAM. 


July 1st, 2014 5:09pm

We are having the same issue here.

Using Office Pro 2013, Sharepoint 2013.

We are getting hundred to thousands of these duplication's here.

Looking forward to a fix, or some information regarding what could be causing this.

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July 14th, 2014 5:06am

Same issue for us. Using Sharepoint 2013 and Word 2013. Interesting part is that only the comments from one person are getting duplicated - not all of them.
November 21st, 2014 11:18am

Same issue here. Word 2013 SHP 2013.
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December 18th, 2014 3:24pm

having the same issue on sharepoint foundations 2013 and office pro plus 2013.  both have SP1 installed.
January 5th, 2015 3:06pm

We are having the same issue. After almost year still no solution or fix? Kudos MS

W2013 (SP1) / SHP 2013 SP1 here

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February 11th, 2015 9:34am

SharePoint 2013, office 2013 here. This issue just came up for us, luckily only for one document so far. I have found no solution beyond deleting all of that specific users' comments. There really should be SOME response from support on this, even if just to say "delete all of that users comments".
March 6th, 2015 4:25pm

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