One of my users is having an issue where he opens a Word attachment from Outlook 2010. He immediately goes to Save-As and Word 2010 freezes. From there we have two options - kill the winword.exe process or wait several minutes for Word to give the option to close. The OS is Windows 7 Enterprise 64bit. Word 2010 is the 32 bit version.
I've tried the following
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Repair/Change
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Delete normal.dotm from %appdata%\Microsoft\Templates
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Remove Add-Ons like Acrobat add-on
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Delete the Word Data registry key and check if you're able to save documents.
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HKEY_CURRENT_USER\Software\Microsoft \Office\14.0\Word\Data
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