Word Web App (2013) can't open this document ... Because the service is busy

I have just set up Office Web Apps Server in a SharePoint 2013 test environment as per document here:

http://technet.microsoft.com/en-us/library/ff431687.aspx

Although I had some issues with Excel Web App at first, I've solved this and excel seems to work ok, However, the Word Web App just sits there spinning and ultimately give the error dialog:

"Sorry, Word Web App can't open this document because the service is busy. Please try again later"   The Same link as above has a simple solution :

 Did you install Office Web Apps Server on a domain controller? Office Web Apps Server cannot run on a domain controller. Office Web Apps Server must be installed on a separate server that is part of a domain. For more information, see Software, hardware, and configuration requirements for Office Web Apps Server.

I certainly did not install on a DC - its a standalone server.

ULS Logs are growing by 2K per second even when I am not doing anything on the server.

VERY FRUSTRATED!

June 24th, 2013 4:46pm

Hi,

This is a quick note to let you know that I am trying to involve someone familiar with this topic to further look at this issue.

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June 25th, 2013 4:48am

So after further research we have found the following:

  • Un-bind and unindstall Web Application Server
  • Clean Server
  • Reinstall (by Mistake to the C: Drive)
  • Bind and Provision

WOW it works!

  • Un-bind, deprovision, Uninstall, Web Application Server
  • clean Server
  • Re-install to the D: Drive
  • Provision and Bind

wow - it DOES NOT work

Again - repeat the first scenario

and once again IT WORKS

SO Why doesn't it work on the D Drive - We've checked IIS Setting and Permission - there don't seem to be any differences.

SO - Why isn't this working when changing the default installation location, is it just me?   Has anyone gotten this working installing to another drive?

Thanks

June 25th, 2013 9:50pm

Can I get some help with this?
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July 2nd, 2013 3:47pm

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