Hello,
I have a user on Win 8.1 Ent with Office 2013 Pro Plus. Not every time, but very regularly, when they attempt to do a Search in Word 2013, either with Ctrl+F or through the ribbon, Word locks up and becomes unresponsive, then crashes. I have tried the following things and have not been able to fix this...
1. Repair
2. Uninstall/reinstall
3. Disabled all Add-Ins
This issue does not occur when I start Word in Safe Mode.
I am out of ideas at this point, short of a complete OS reinstall.
Some other notes: He has hundreds of files. I do not know if this is happening with every single one. I took a selection of 3-4 that he is having trouble with on his PC and copied them to a different PC (Win 8.1 Ent and Office 2013 Pro) and had no issues doing searches on the alternate PC. Some of these files are saved as Word 97-2003 *.doc files. Converting them to modern *.docx does not resolve any search issues.