The .doc file has multiple comments, deletions and changes (all showing in bubbles) but when the author makes any new changes, the bubble fails to appear and the text remains in blue. If the same author deletes the text moments later in the same session, with or without save, the bubble appears saying that the author made a deletion. There are also a few occurrences of past changes having a redline without the bubble. All files are local to a machine added to a domain with a domain user. I am unsure of the Word version that created the file as it was emailed from another company. I've tried copying and pasting to a new format/same format and saving into a new format (.docx.) Any ideas?

Thanks,

Cory

Hi Cory,

Have you tried to enable all the comments/Track Changes in Advanced Track Changes Options? If no, please enable it all track changes option to check if it is helpful.

https://support.office.com/en-us/article/Track-changes-197ba630-0f5f-4a8e-9a77-3712475e806a

https://support.office.com/en-za/article/Change-options-for-Track-Changes-fee8a93d-9172-42dd-b0f3-e3b39b6c5840

Regards,