I have this issue on every computer in our office. An outside source is sending in Word documents in docx format. Each time we try to open one of the files, Word with error out and close.

My wifes company uses Office 2010 and she can open the documents without any errors. We use Office 365 Pro Plus 32-bit.

Has anyone see this before.

I have disabled all add-in on my machine and started Word in safe mode. All the same.