Word 2013 - Print Current Page always prints page one

Hi,

The "Print Current Page" option in Word 2013 only prints page 1.

This happens with both old and new documents as well as documents created with 32bit vs 64bit Office 2013.  There doesn't seem to be any pattern.  I have this problem on at least four different machines and at least one of them was rebuilt from scratch.

I've repaired Office on all the machines with no change.

I've taken old documents created in earlier versions of Word and pasted "text only" to a new document and saved it in the new format - no change.

I find plenty of suggetions for Word 2010 and 2007 but nothing for 2013.

I've tried deleting the Normal.dotm file as suggested in one of the 2010 posts but that didn't help either.

I can enter the page number and print the appropriate page but my users don't want to do that.

We've also found that an envelope at the begining of the document throws the page numbering off.

If I have an envelop in a document and I want to print the first page of the letter and not the envelope.

I have to tell Word to print page #1 instead of page #2 like the print preview shows.

Thanks  Art S.


August 2nd, 2013 11:41am

Hi

According to your description, you have trouble printing current page.

We will have to first check where the problem actually exists:

Paste Text only to a text file and print current page.

 If it prints well, there could be something wrong with your office. Try to repair or reinstall it.

If the problem still occurs, check whether OS works fine.

We may also refer to the following link to trouble shoot the issue:

http://support.microsoft.com/kb/826862/en-us

Hope it help

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August 5th, 2013 1:42am

Try updating the printer driver(s) for the printer(s) being used.

August 5th, 2013 6:28am

Hi, thank you for your responses.

I tried your suggestions and pasted the contents (text only) into a text document.

I did this twice, once with WordPad and once with Notepad.  With Wordpad - I can select a specific page by typing the page number (that also works in Word 2013).  The Current Page option is not available.  It is greyed out/inactive.

I repeated the process with Notepad and the only option to print is All pages.

I also replaced the printer driver and tested both HP and Lexmark printers.

Finally, I repaired Office 2013 again, rebooted my machine and went through the steps all over again.  Still no change.

Ive also deleted the Normal.dot file as mentioned in the link above.

Created a new template .dotx

Deleted the Word Data Key

Still no change.

So, Whats next?  Thanks  :)

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August 6th, 2013 6:01pm

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