we have a productivity application that produces .eps charts (delivered via http). When I try to insert an .eps image in a .docx document it will not be displayed. (It works when using .doc format in word 2010).

I can see through traces that the image is being delivered properly to word. It works for .png charts, independent of file format.

Any ideas how I can make the .eps import filter work in .docx?

Werner

How are these EPS files being generated? Have you tested inserting different EPS file from a different source into Word? I have tried several different EPS files and I am seeing them properly in Word.

Do the EPS files display properly in other applications outside of Office?

Can you insert the EPS file into another Office application, for example PowerPoint?

Are you seeing anything in Word, such as a red x or a placeholder of some sort?

Does the EPS File print if you print to a PS printer even though the image does not display in Word?

the issue is somehow related to the fact that the .eps file resides on a web server and is delivered to word using http.

This works fine as long as the document is in .doc format. It also works if the image is being delivered as .png instead of .eps.
The url of the image is stored in the document meta, it can be retrieved and edited using custom code.

When tracing the communication between Word and our webapp, I can see that Word (or more precise the "Grafik einfügen" dialog makes numerous wedav requests OPTIONS/PROPFIND to the server even though it gets 403 errors back. Eventually, after about 15 request to the webserver it uses GET (twice) and gets the complete .eps file delivered (twice) with correct http headers/content and just throws the content away.

When I use the Includepicture Field and add the link manually, a first insert will work. Updates fail (see above).

Again, if document mode is set to .doc there are no issues. The strange behavior with PROPFIND does not occur. I get one OPTION request following one GET request. The content is inserted into the document.

I have to add, that we use German version of Office 2010/WIN7.

I converted 2 documents, one containing only .png charts, one containing only .eps charts.

During conversion, I can see that our webapp is being contacted and delivers the content back in both cases.

pngs are being displayed but lose their link to the source, so that means that the initial (Einfügen und Verknüpfen) operation gets lost.

When converting the .eps document I get placeholders of original size with a red x but no chart. No source link information is present also.

When you have the Red X in Word, if you print to a postscript printer, does the image print?

Do you see the same issue inserting the same files into Excel or PowerPoint?

You mentioned that you use the include field to see if the issue happens manually. What does the field code look like?

Is the http location a public location that we can test with?

Are the graphics all coming from the same location? And do you know how the graphics were created? In what program?

Hi Adrian

Our application is intranet only. So I prepared a demo site which behaves identically. You can access it through http://dev001.ppcmetrics.ch . I added a brief description how to use it. You should be able to reproduce the cases.

Please let me know when you are done with the tests, as i am going to shutdown the site afterwards.

Werner

If I create the following fields

{ includepicture "http://dev001.ppcmetrics.ch/charts/g/60/en/m/5856//u//i//p/1/d/mb/"; }

or

{ includepicture "http://dev001.ppcmetrics.ch/charts/g/1060/en/m/5856//u//i//p/1/d/mb/"; }

in a Word 2010 docx document, the charts are displayed OK.

However, if, with the field codes displayed as above, I copy either of them and paste them into the same document, what is pasted is an embedded image of the table rather than the field codes themselves.

-- Hope this helps.

Doug Robbins - Word MVP,
dkr[atsymbol]mvps[dot]org
Posted via the Community Bridge

"Werner Schaad" wrote in message news:2c9cc75d-bf15-4c65-9031-3b84216dc0eb@communitybridge.codeplex.com...

Hi Adrian

Our application is intranet only. So I prepared a demo site which behaves identically. You can access it through http://dev001.ppcmetrics.ch . I added a brief description how to use it. You should be able to reproduce the cases.

Please let me know when you are done with the tests, as i am going to shutdown the site afterwards.

Werner

Similar behavior as you described is when you convert a doc to to docx. You will lose the links/field codes.

Werner

Start with a docx format document.

-- Hope this helps.

Doug Robbins - Word MVP,
dkr[atsymbol]mvps[dot]org
Posted via the Community Bridge

"Werner Schaad" wrote in message news:3c38f5eb-0c2b-4bd0-8c47-10e999d127bb@communitybridge.codeplex.com...

Similar behavior as you described is when you convert a doc to to docx. You will lose the links/field codes.

Werner

unfortunately we have hundreds of documents that are in use and will be updated on a monthly base

therefore starting from scratch is not an option

Werner

I figured out that if you use the same chart a second time in your document, it will be loaded from a cache inside the document and not from the source.

Werner

As a far as I can see the import of EPS files using the "link to file" and not the "embedded" option is broken in Word 2010.

In Word 2007 the link option worked!
Word 2010 like Word 2007 doesn't show field codes (why????) for imported graphics, using the option "link to file".
It's hard to understand what Microsoft devlopers had in mind changing the import behavior of graphics.

Dieter Gust

In addition the import EPS file feature of Word 2010 shows a very strange reproducable changing behavior:

Steps to reproduce:

1. Create a new Word 2010 document

2. Import an EPS file using the option "Mit Datei verknüpfen" (German version, sorry) Should be "link to file"

Result: word embeds !!! the EPS file with no link to the file!

3. Import the EPS file again and use the option "link and embed"

Result: Word embeds the file but but the document also contains the link to the graphic file

4. Import the EPS file again using again the option "link to file"

Result: Now Word import the file using the "link to file option"

Obviously the import EPS file dialog needs a kind of document relarted "initialization" by using the "link and embed" option in order to get the option "link to file" work.

Any logic behind that behavior?

Dieter Gust

We placed this issue at Microsoft Support. They have confirmed this as a bug.

Let's see if and how they will fix it.

Have you resolved this issue? We are seeing issues with inserting eps files as well.

Thank you,

Barb

We face this problem too...

Sarah

We have faced the same problem too and we have solved it reinstalling the eps filter of microsoft office. Theoretically it's already installed but it seems it doesn't work properly.

So (my office is a spanish one so perhaps the names are slightly different) go to programs - Microsoft Office - change

Add or remove functions - shared features - filters - graphic filters - eps and you need to remove it and afterwards install it.

Hope it works in your case too.

Re-installing the filter worked perfectly! Thanks german_rs_et_al!!!!!!! This has tormented me for about six months.

hello,

I am still facing problems when trying to insert .eps into word 2010. already re-installed the eps fitler. it works pretty unstable - I might be able to insert (although choosing "link to file") one eps image, but not following ones (same documents). Are there any size restrictions?

Does anybody faced this problem and was able to solve it? Any advice is highly appreciated.

Thanks a lot!