Word, Excel all show offline? How to start them online automatically?

Our Office 2013 installs come up by default and say Not connected to the internet or currently offline.  The computers are on the internet and you can get to sites.  If you go to an office app, Word for example, and then go to Account, it says Offline.  You can click Go Online and that fixes the issue.

Is there any way to make the Office apps online by default?  We cant have all of our users, students, etc, going to that click online button every time they try to use office. 

Word, Excel all show offline? How to start them online automatically?

August 27th, 2015 3:56pm

Hi,

According to your description, I suppose that "Allow Office to connect the Internet" option is not enabled, please go to following path to check it:

File=>Option=>Trusted Center=>Privacy Option

Regards,


George Zhao
Forum Support
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August 27th, 2015 9:52pm

Aahthat is unchecked by default.

Do you know if there are any ways to click that box through a registry hack or group policy?

September 2nd, 2015 3:21pm

Hi

Go to find the registry key and set the value equal to 1.

Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Internet\UseOnlineContent

http://technet.microsoft.com/en-us/library/jj683102(v=office.15).aspx

Regards,


George Zhao
Forum Support
________________________________________
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "tnfsl@microsoft.com"


Free Windows Admin Tool Kit Click here and download it now
September 2nd, 2015 9:17pm

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