Winword high CPU usage

Hi.

We have RD Session Host with 12 CPUs and about 40 users concurrently work on it.

Almost all users launch Word. Approximately once a day one Word begins use 10% of CPU.

This continues until Word restart.

At this time user doesn't do any heavy things, furthermore, user can be disconnected at this time.

We use Windows Server 2012 R2 and Office 2013 with last updates.

Does anybody has the same issue? What could be the reason for such behavior?


  • Edited by Yurko__ Thursday, July 16, 2015 1:43 PM
July 16th, 2015 1:41pm

Doesn't matter file saved locally or on network drive.

I have sent you log from Process Monitor. Hope it helps to solve this issue.



  • Edited by Yurko__ 18 hours 13 minutes ago
Free Windows Admin Tool Kit Click here and download it now
July 23rd, 2015 9:19am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics