Windows update stops working after loading SP3 (Windows XP Service Pack 3) Just reloaded a pc that had Wiindows xp on it. Did a clean install using XP Pro SP2. All drivers, chipset, bios loaded usiing latest version available. Working just fine. Went to windows update to begin that process, SP3 is listed as a stand alone install so I figured what the heck lets do it. SP3 loaded without a hitch, reboot required. Went back into windows updates, more were there, tried to install them. They download ok, but the installation fails. Tried them one at a time - still fails. Downloaded them manually from Microsoft site, installed them manually no problem. Rebooted and went back into windows update, the same updates that I just installed manually are still listed and yes, they still failed to install using windows update. Uninstalled SP3, and everything works fine now. Talked with a tech friend and he told me that he has the exact same problem. I told him to just uninstall SP3. He did and is system is fine now also. Is windows update no longer an option if we load SP3, or is this one of those features(Bugs).

I have this exact same problem. I just formatted my laptop and installed a fresh copy of XP SP2, went to Windows Update and it listed SP3. I downloaded it. Everything went smooth. I rebooted. Went back for more updates, there are about 12 of them. They all downloaded without a hitch, but fail on installation.Even Automatic Updates tell me that new updates are ready to install. I click install, and they fail.Here are the updates I can't install:High Priority (7):KB946691: Update for Office 2007KB949037: Update for Office Outlook 2007KB946974: SECURITY Update for Office Excel 2007KB946983: SECURITY Update for Outlook 2007KB947801: SECURITY Update for Office 2007Office 2007 SP1KB931906: SECURITY Update for CAPICOMOther Updates (5):Root Certificates UpdateWindows Media Player 11KB829019: .NET Framework 2.0.NET Framework 1.1KB946609: Silverlight 1.0Not a good way to start.

I had the same problem. I solved it using the method described here (found here).

Yes this fixed the problem for me. Thanks for the solution.

Here is a batch file to fix the problem. It just registers the wups2.dll as described in the microsoft published fix for this problem 1. Open notepad 2. Copy the following text and past it into notepad *-- copy text from between these comments @echo off if exist %windir%\system32\wups2.dll goto fix32if exist %windir%\syswow64\wups2.dll goto fix64goto error :fix32net stop wuauservregsvr32 %windir%\system32\wups2.dllnet start wuauservgoto eoj :fix64net stop wuauservregsvr32 %windir%\syswow64\wups2.dllnet start wuauservgoto eoj :errorecho Unable to locate wups2.dll operation aborted :eojpause *-- copy text from between these comments 3. Save the file and name it sp3fix.bat (change the save as type option to all files *.*) 4. Run the sp3fix.bat file you should get a regsvr32 confirmation window, click OK your windows updates should now work. Thanks and good luck

Just wanted to say thanks for the batch file fix - very much appreciated!

thank you for the helpful post.mine worked as well.mhd

thanks, had same problem installing Windows Live Messenger..... Fixeed it Too

THANK YOU sooooo much. That worked right away. It was bothering me for a few hourse and I about pulled my hair out after 2 reformats... should have just looked for this thread instead. Thanks again!

I just installed XP SP2 upgraded to SP3 and then had exactly the same problem in installing updates. When I went to install updates I had to install the latest version of Windows Update first. I have been working through a potential solution for some time with a Microsoft technician and getting nowhere. Then by accident today I read an article in Windows Secrets published in mid-2007. They indicated that the latest version of Windows Update managed to deregister a number of DLLs. They gave the following fix.regsvr32 /s wuapi.dllregsvr32 /s wuaueng1.dllregsvr32 /s wuaueng.dllregsvr32 /s wucltui.dllregsvr32 /s wups2.dllregsvr32 /s wups.dllregsvr32 /s wuweb.dllYou simply copy the above lines into notepad save it as a BAT file (eg FixDLLs.BAT) and run the file. After almost going mental Windows Update worked without the slightest problem.

EUREKA!!! HALLELUJAH!!! HAPPY DANCES!!! KUDOS to you Milindur!!! I had tried so many options... including re-installing the Update Tool... And for some reason... never found the article you pointed to... and it had the ultimate key ingredient... Re-Installing the Update Tool and using the RUN command to launch the installer and adding the /wuforce command to the end of the run string. To sum up, for everyone else... I had done a Factory Restore system restore to my 1.2 year old laptop... which put Windows XP Home on the computer with all necessary drivers. I ran all the Windows Updates (without a hitch, of course) for that version of XP and then I installed my Windows XP Professional Upgrade on the machine. (Stupidly, I cannot do a clean install of XP Pro because the CD was released before Serial SATA drives were common on laptops... so it never recognizes the drive... for you purists out there... I'm with you...) Okay... then I installed Service Pack 2 and lots of updates (Again... no hitches)... and in the process, installed Service Pack 3. After that... everything was FUBAR as far as new updates. I tried a lot of options... everything I could find, about registering the dlls, updating the registry, re-installing the Update Tool. I kept getting the "Downloaded but failed to install" issues....0x80004002 was reported in the error log (might have been helpful of the Update tool to show the error code, instead of just telling me it failed...) After updating the Registry (as per other posts on this topic and .... http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate&mid=ce5c082f-f302-4227-9509-9fca92834d58&sloc=en-us Oddly, that gave me two successful updates... the others continued to fail. I noticed that all the updates that failed... were shown in the Update Tool as *downloaded, ready to install. Honestly, I was ready to go back to the drawing board on this machine and re-consider Service Pack 3. Last ditch... found this page with Milindar's link... and, like I said, the key is the /wuforce at the end of the Run command line. Because this not only re-installs the Tool, it also clears the cache or flags or whatever it is that makes the Tool think it already has the proper update files. After re-downloading the installer from... http://support.microsoft.com/kb/943144 to my C:\Techroom\ folder then running this command from Start->Run.... "C:\TechRoom\WindowsUpdateAgent30-x86.exe" /wuforce restarting, of course... Then going directly to http://update.microsoft.com Well... I ran a very low priority update, singled it out, and it worked. I ran a couple more low-priority updates and they worked... then... I held my breath and ran Microsoft .Net Framework 2.0 .... AND IT WORKED! I actually have no new updates available... and feel more comfortable about handing this laptop off to my cousin. Which is why I re-formatted in the first place!!! Sorry for the lengthy post here... but I searched and read so many freaking pages in the last two days... never finding the exact fit until this morning on this page... so I've included the whole prosess and as many details and error messages as I could. Ultimately hoping to save some other people the time and frustration of so many problems and possibly re-installing Windows over and over to no avail. LOTS OF PEOPLE ARE HAVING THIS PROBLEM!!! ENOUGH THAT MICROSOFT SHOULD RELEASE AN UPDATE!!! When I was in school... we learned that the definition of insanity was to repeat the same action over and over and expecting different results. Microsoft has made this a way of life!!! Thank you everyone and good luck! Archer

Thank you! Batch fileworked like a charm!

After trying the suggest MS solution with no luck, this worked like a champ! I don't see how them boys stay in business. Thanks so much!!!

Worked for me, thanks. Looks like SP3 is kinda like Vista - another of those Microsoft "Not Ready For Prime Time" products. After all the Windows Update problems I've been seeing recently, I've disabled it on all my computers and advise others to do the same. It's pretty obvious you can no longer trust Microsoft's advice.

nice one did it all now fine' spot on'happy now...

i agree with you i need some help i am using windows xpsp3 and windows internet explorer 7 i have used the egfixdlls.bat and the xpsp3fix.bat and a couple of symple commands, but nothing is working for me windows microsoft page doesn't load properly

I will avoid installing SP3 for my XP Pro... Thanks for the heads up on this one. Earl

Just wanted to say thank you for this fix. Just purchased a new computer, installed Windows XP with SP2 integrated and started Windows Update with SP3... had this problem all night until I finally found this thread at 7am. Thank you again.

I am totally blind, what is the fix? I have tried resetting my account to administrator these things didn't work i have even tried to remove xpsp3 and try using windows microsoft update and nothing has worked yet

Thanks a Heap, that greatly helped solve the issue thanks alot

Sooooo Cooool! Thanks so much for the fix. was about to uninstall SP3 when i did a search and found your post. Seems to be working great. Thanks again!

I have made someharmleesbatch files, which can auto.fix Windows Update.http://www25.brinkster.com/mrfusker/pages/windowsxpsp3updatefix.htm

I used this yesterday after tech easy assist tried to help me by installing a new Accounting Program remotely and failed as I was failing using theoriginal diskand failed install my accounting program plus a lot of problems were happening with my msft updates (some had to be hidden because they kept trying to install and failed since Feb). I think I found the original guy who suggested it because before these commands entered in order, he said to enter them by opening run and put them in one by one as you stated above. Sending your entry notes to my son who is a high techie so he can explain them to me...but it works.

Thank for a great solution, now automatic updates are working fine

Thank You Dr J the first fix given didn't take care of my problem but your dll fix did! My son can finally play age of empires online!

Best thorough solution here. Wish I only got here first. Thanks Sir! Blessings...