I work for a university, and I am an LSP there. I was assisting one of our faculty members with setting up her Outlook email on her Windows 8 phone (8.0.9905.12). Every time we would try and sync her Outlook
email, it would give us this error.
We're having a problem syncing your information. Try again later.
Last tried x seconds ago.
Error code: 80070057
I have done research on this and found the following article: https://support.microsoft.com/kb/2792112?wa=wsignin1.0
I followed the instructions listed and it still was unsuccessful. The faculty member went through all of her folders checking for any of the ASCII errors, and she could not find any. She also went through
and shortened the names of her folders and got rid of any special characters. We tried the sync again with no success. I then reset her phone, because she was having other issues as well, but those were fixed with the reset. After the reset
was complete, the phone still would not sync with her email. I was wondering if any of you have any ideas why this is happening and if this can be fixed.