Windows Phone - Exchange Mailbox does not appear when a contact is saved

Hi,

I have two mailbox with a problem, the users erase the default Contact Folder in their Outlook; they have other Contact Folders.

Windows phone sync correctly all Contact Folders, but when they want save a new contact these are not visible.

I think that default Contact Folder have an special attribute like "principal sync", and the new Contact Folders don't have it.

Does anyone have any idea how to solve the problem or additional information ?.

Thanks in advance.


August 28th, 2015 5:51am

In my opinion default Contact folder in Outlook (if mailbox is on Exchange server) shouldn't be deleted as that is part of default mailbox folder set within Exchange.

HTH

Abhi

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September 4th, 2015 10:18am

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