Why does a 'getting started with Office 2011' box pop up when I have activated already?

I already activated the Office 2011 but I continue to have the "getting Started" box pop up, which when asks me to put in my activation key. If I click "Use Office to view your files for free" I can go straight to Outlook, but I don't like having to conitually have this pop up and I don't really understand it.

It doesn't seem to be popping up when I open word, only Outlook at the moment.

 
February 26th, 2014 4:14pm

2011? Are you using a Mac?
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February 26th, 2014 11:03pm

Hi,

It seems that you are using Office for Mac 2011, thus I recommend you post this problem in Office for Mac forum:

http://answers.microsoft.com/en-us/mac

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

Regards,

Melon Chen
TechNet Community Support

March 3rd, 2014 1:57am

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