Why do we have to re-register Office 365 every time we use one of the applications?

We purchased the 5 user package and 1st and 2nd machines seem to work fine and do not require logging into the cloud to use the products, but on the third one we have to register the products every time we try to use it.  The pc having the issue is running Win 8.1 we have 5 different profiles on this machine. Each one has to be re-registered each time we try to use an application.  We are not storing anything in the cloud because  we do not need too.  It would be good for the kids to be able to write their school reports without having to save them on the cloud.  Our local backup system works just fine and they only have the computer to use - no phones, pads, etc that they need to access stuff on.

We contacted the office store support who told us that we did not need to login if all of our documents were stored locally.  We specifically asked if all user with profiles on the machine were allowed to use the applications and they assured us that Yes they could use them.

The person who owns the subscription is not always home to login for us to re-register the product and get the special code on her cell to fix the applications so we can use them. 

So what do we need to do to fix (remove) this irritating feature of Office 365? Is their a registry setting we can put in to bypass this?

March 23rd, 2015 10:24pm

Hi,

Since this issue is related to Office 365, I recommend you post the questions to Office 365 forum:

http://community.office365.com/en-us/f/default.aspx

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

George Zhao
TechNet Community Support

Free Windows Admin Tool Kit Click here and download it now
March 25th, 2015 12:59am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics