Very odd, Exchange 2007, Outlook 2010. We have several resource mailboxes configured to automatically process meeting requests and cancellations (rooms). We have a single user, that when he creates a new meeting, and adds the room's mailbox (either by the "add a room" or specifically clicking Resource and adding it there), the resource mailbox does not process the request. Instead, the meeting request is sitting in the resource mailbox's Inbox. It appears that he is the only person seeing this. I am seeing many other people book the room successfully. And it is any resource mailbox he tries. All of these are "open" in that they don't have any restrictions on who can book the rooms. He is not a new user. Any ideas at all on what might be causing this behavior? Thank you

You may need to configure the settings using the shell. http://technet.microsoft.com/en-us/library/bb123495(EXCHG.80).aspx http://www.msexchange.org/articles_tutorials/exchange-server-2007/management-administration/managing-resource-mailboxes-exchange-server-2007-part1.html

Actually the vast majority of these rooms were, indeed, configured using the Exchange shell (as they were created in large numbers during a migration from Lotus Notes 2+ years ago). And this answer puzzles me a bit, as the resource mailboxes work correctly for everybody else (and have worked correctly for a bit over 2 years now). It is only this single user we have been able to find that isn't getting processed. And it is any resource mailbox, not just a single resource mailbox. Thanks Mike

Hi Mike Could you please ask this user following below steps: 1. Open outlook in Safe mode. 2. Disable Firewall and antivirus. 3. Disable add-ins in Outlook (3rd party add-ins). 4. The current profile is corrupted. Cheers Zi Feng Zi Feng TechNet Community Support

Is this the situation? When you send a meeting request in Microsoft Office Outlook 2010 to a mailbox that is configured for direct booking, the meeting is not successfully booked. You do not receive an error message in this scenario. If you open the mailbox that is configured for direct booking, the meeting request is in the Inbox folder. If so, see here: Direct Booking does not successfully book a resource in Outlook 2010 http://social.technet.microsoft.com/Forums/en/exchangesvradmin/threads MCTS: Messaging | MCSE: S+M

This behavior happens to the user whether he books in Outlook or OWA, so it doesn't seem to be Outlook related. And we are not using Direct Booking, but Auto Accept. Thanks. Any other ideas?

Hi Mike Any update? CheersZi Feng TechNet Community Support

Does the meeting request contain any custom code? Check out: http://support.microsoft.com/kb/2585393/

did u find a solution to the issue ? i have the same problem, only difference is that my user can book meetings true webmail (owa) but when he book the meeting via outlook, he don't receive the meeting request etc, and if i open the meeting inbox the mail is still in the inbox...