What component inserts a quote in the message source? The message is unreadable in Outlook (Network Steve Forum)

What component inserts a quote in the message source? The message is unreadable in Outlook

Hello all,

Upon receiving an HTML message, a quote gets inserted in its source that makes it unreadable in Outlook.

The line in the original message:

<content="MSHTML 6.00.2800.1276" name=GENERATOR>

The line after I receive the message:

<content=3D"MSHTML 6.00.2800.1276?=3D"" name=3D"GENERATOR">

You can see the additional quote here "MSHTML 6.00.2800.1276?=3D"".

The question is why this additional quote is added? And what component adds it?

When I converted the .msg to .eml, and removed the extra quote, I was able to render the content of the message successfully in Outlook. The message is renderable in web browser in all ways. My problem is with Outlook only.

I enabled Pipeline Tracing, and I couldn't see this quote in all tracing files.

The original message source:

<content="MSHTML 6.00.2800.1276" name=GENERATOR>
<HTML><BODY><center><h3><i><font color=#000099>Active sessions running for over 30 minutes</font></i></h3></center><br>
<table style="border: solid 0px #cccccc" cellspacing="0" cellpadding="0"><tr BGCOLOR=#000099><td width=150><b><font color=white>Session ID</font></td><td width=150><b><font color=white>Elapsed Time(min)</font></td><td width=300><b><font color=white>SQL Text</font></td></tr>
<tr><td>547</td><td>212</td><td>select DISTINCT ORDER_RELEASE.ORDER_RELEASE_GID || '_' || TO_CHAR(ORDER_RELEASE.INSERT_DATE,'MMDDYYYY') C1_AA_ORDER_RELEASE_GID, ORDER_RELEASE_REFNUM.ORDER_RELEASE_REFNUM_QUAL_GID C2_ORDER_RELEASE_REFNUM_QUAL_G, ORDER_RELEASE_REFNUM.ORDER_RELEASE_REFNUM_VALUE C3_ORDER_RELEASE_REFNUM_VALUE, ORDER_RELEASE.DOMAIN_NAME C4_DOMAIN_NAME from GLOGOWNER.ORDER_RELEASE_REFNUM ORDER_RELEASE_REFNUM, GLOGOWNER.ORDER_RELEASE ORDER_RELEASE, GLOGOWNER.ORDER_RELEASE_STATUS ORDER_RELEASE_STA</td></tr>
</table><hr></body></html>

The source of the message after receiving it:

Edited by abdelhamidhany 22 hours 32 minutes ago

July 14th, 2015 4:54am

Hi,

Which Exchange version and Outlook account are your used?

For your question, I want to ensure whether all message cannot be readable or just some message.

Basic on the message header, iso-8859-1 means its encoding is Western European (ISO). You can open that email which is cannot displayed, then click on Other Action, choose Encoding look forWestern European (ISO), if that did show in the list, please click More, and then you will see a lot of coding model.

If all message face this issue, please run Outlook with safe mode to prevent 3rd add-ins effect, also try re-create Outlook profile for testing.

Thanks

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July 14th, 2015 11:34pm

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