Is there any way we can send out automated email to new users when they open their outlook first time.

Our Exchange servers are running with 2003 version

There is nothing built in that I'm aware of but there wouldn't be anything stopping you from creating a script that when after it creates the AD object, the mailbox, it then fires off an email to their new email address. Mark Morowczynski|MCT| MCSE 2003:Messaging, Security|MCITP:EMA 2K7,EDA Win 7,ES,SA,EA|MCTS:Windows Mobile Admin|Security+|http://almostdailytech.com

Hi There was a thread a while ago about this, check it out: http://social.technet.microsoft.com/Forums/en-US/exchangesvradmin/thread/10cf0d70-22a1-49cb-95ae-ed403c59b437Jonas Andersson MCTS: Microsoft Exchange Server 2007/2010 | MCITP: EMA 2007/2010 | MCSE/MCSA Blog: http://www.testlabs.se/blog