Weird/Complex Exchange/Outlook 2013 Issue

I posted this in the Outlook forum but I was given the recommendation to post it here so I thought I would see if anyone could help.

So we have a client that is creating Outlook calendar events in Outlook 2013 who is running on Exchange 2007 running on a SBS2011 server.  In the body of that message they are putting tons of text in it [primarily it is how they are communicating about the events].  Some users see all the text and some dont either on their iPhone or in Outlook 2013. They are all using the same version of Outlook. We were told that the mailbox could be corrupted [I don't think so because nothing else is affected]. Another person stated that Microsoft only allows a certain number of characters in the body of the calendar appointment and this issue is not resolvable. Does anyone here have any ideas as to what could be the problem and if it is truly unresolvable?  

Any help is greatly appreciated!

March 25th, 2015 10:35am

Hi Cale,

Does the problematic user see all the text via OWA?

I also recommend you try the following methods to troubleshoot the issue:

1. Change the problematic user's PC and use a normal user's PC to check if there is the same issue.

2. Try moving the problematic mailbox to another database and check if any helps

Best regards,

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March 25th, 2015 11:30pm

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