Hello, I need some advice please...

I have created a VisioProRetail install using Click to Run installer and command line "setup.exe /configure Visio.xml"

My problem is uninstalling it. I have a configuration file as follows:

<Configuration>
  <Remove>
       <Product ID="VisioProRetail" />
  </Remove>
  <Display Level="none" AcceptEULA="TRUE" />
  <Property Name="FORCEAPPSHUTDOWN" Value="TRUE" />
  <Logging Name="Visio365SetupUninstall.log" Path="C:\Windows\Temp" />
</Configuration>

And running the command "setup.exe /configure UninstallVisio.xml" runs and completes successfully however the Visio installation is still there! Repeated the process with <Display Level="none" AcceptEULA="TRUE" /> removed and it prompts to uninstall the product, completes, says all is uninstalled, but no different

I have also tried the following XML file:

<Configuration>
  <Remove All="TRUE" />
  <Display Level="none" AcceptEULA="TRUE" />
  <Property Name="FORCEAPPSHUTDOWN" Value="TRUE" />
  <Logging Name="Office365SetupUninstall.log" Path="C:\Windows\Temp" />
</Configuration>

It does uninstall ok. My problem with this is that Office 365 ProPlus will also be removed on the same PC which I do not want.

Has anyone successfully uninstalled a single product using the XML file?

Thanks.

• Edited by StephenCMatthews Friday, April 24, 2015 2:48 PM

Hi,

Please try to indicate a language in configuration file. For example:

 <Remove OfficeClientEdition="32">

   <Product ID="VisioProRetail">

     <Language ID="en-us" />

   </Product>

 </Remove>

If this issue still exists, please try to upload the Visio365SetupUninstall.log here (Hide the Private information).

In additional, we also can remove Visio 365 pro by using Control Panel.

https://support.office.com/en-us/article/Uninstall-Office-2013-or-Office-365-from-a-Windows-computer-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8?ui=en-US&rs=en-US&ad=US

Hope it's helpful.

Regards,

George Zhao
TechNet Community Support

Many Thanks..

Adding the <Language ID="en-us" /> sorted it. Although I'm surprised it was required.