Viewing FreeBusy within Outlook 2007 and Outlook 2010...it differs!!
Hi folks Very frustrating issues I've discovered. I run a large Exchange 2007 SP3 environment, with clients connecting via many methods, including Outlook 2007 and Outlook 2010. They predominantly use "Outlook Anywhere" to connect. If I set my Calendar to FreeBusy for "default" (With "Folder Visible" ticked) , then an Outlook 2010 user can access my Calendar from within the Outlook 2010 Calendar Interface, viewing it alongside his\her own Calendar, and then can see the slots of time when I am BUSY. HOWEVER, if an Outlook 2007 users attempts to do the same thing, and access my Calendar from wthin the Calendar Interface, they are able to see my Calendar alongside theirs, but will see absolutely ZERO entries in my Calendar. So, an Outlook 2010 user can see my Calendar AND blocked out periods of time, with the headings "BUSY". An Outlook 2007 users will ONLY be able to see my Calendar, but with ZERO entries in it. This is the case even if it is the SAME users accessing my Calendar from either Outlook 2007 or Outlook 2010. It sounds simialr to the following posting. http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients/thread/7a2b483b-4ef6-4222-b798-4b9550e44026/ Can anyone confirm that this is a known issue and whether there are any avenues to fix it? M
August 4th, 2011 12:06pm

Just in case I wasn't all that clear with the below ;-): ""An Outlook 2007 users will ONLY be able to see my Calendar, but with ZERO entries in it. This is the case even if it is the SAME users accessing my Calendar from either Outlook 2007 or Outlook 2010."" What I mean, is that if the SAME users makes use of Outlook 2007, he will NOT be able to see any entries, just my Blank Calendar. If that SAME users makes use of Outlook 2010, he CAN see entries in my Calendar with the heading of "Busy". Cheers all, M
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August 4th, 2011 12:23pm

Hi Millardus, Sure, you right, there are some changes between outlook 2007 and outlook 2010. For outlook 2010 we could check the free/busy information. Regards! Gavin TechNet Subscriber Support in forum If you have any feedback on our support, please contact tngfb@microsoft.com Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
August 5th, 2011 4:15am

Hi Gavin Cheers for making contact. I'm just puzzled though. we're a 2007 environment, and yet Outlook 2007 and Outlook 2010 behave differently in how they ALLOW you to see another persons FreeBusy data in the Calendar. What I mean is, the permissions are exactly the same.... every user is allowed to see my Freebusy Information, and I have ticked "folder visible", which means EVERYONE can at least add my Calendar within Outlook (2007 OR 2010). Yet, Outlook 2007 will not show ANY of the BUSY appointment slots I have, Outlook 2010 will... It's just odd, because as I say, permissions are the same....why does Outlook 2007 interpret these permissions differently.... Can anyone confirm that this behaviour is what they also see? If it is expected, then I just have to inform my user population of it.
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August 5th, 2011 5:06am

Hi Millardus, Sure, you are right, it is expected, and in my opinion, it is a difference with some features, not related with the exchange end. Some information for you: http://blogs.technet.com/b/outlooking/archive/2010/01/13/free-busy-and-calendar-permissions-in-outlook-2007-running-against-exchange-2007-or-later.aspx Regards! Gavin TechNet Subscriber Support in forum If you have any feedback on our support, please contact tngfb@microsoft.com Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
August 7th, 2011 11:17pm

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