We have a user account on our network for sending scanned documents to our users from our MFDs (mfd@ourcompany.com). Our users inadvertently reply to or forward the emails, and we're trying to discourage this behavior.

I tried setting up an auto-reply, but it simply does not work! I tried both an auto reply and setting up a rule to reply (from the server, so it would work even when not logged into the MFD account) to incoming messages, but neither worked.

This is Office Professional 2010 with Exchange Server 2003. It works fine from my work email in Office Pro 2010 on Exchange 2010.

• Edited by TSlocum 16 hours 37 minutes ago

Hi,

Did you set a time range for the Automatical Replies?

In addition, when setting the OOF, there are three things to note:

1. By default, it doesnt reply to people outside of your organization.

2. It only replies once per address.

3. It could get filtered out by Junk Email Filters.

Please check if the problem is related to the three things. For more information, please refer:

http://www.msoutlook.info/question/589

Best Regards,

Steve Fan
TechNet Community Support

• Edited by Steve FanMicrosoft contingent staff, Moderator 2 hours 51 minutes ago