Hi guys I hope somebody can help me here because I am almost giving up and going back to Visio 2010! :(

My problem:

I have a lot of Visio Stencils from HP,Microsoft,Cisco,etc.. (Visiocafe and Microsoft own defaults) and after I have upgraded my Visio 2010 to Visio 2013 and after I have trusted it to open/save Visio 2003+ binary I could no longer used it!

I can see the shapes images and colors on the stencil pane on the left side, mas as soon that I drag the shape to the document the shape becames a empty square/rectangle with a CROSS and sametimes I even loose the ability to drag it around the document (normally changing theme do that).

Do anyone have the same problem or its just me?

Thanks in advanced for any help you can give

I hope these images are selfexplanatory of my problem :)

the 'x's usually mean that the image is a linked image (i.e. it is somewhere else) and it cannot be seen by the system. Normally this turns out to be a firewall/network issue.

al

Nope, these vss are on "<local drive>:\My documents\My Shapes" for ages, some of them were recopied with new updates from VisioCafe, so it couldn't be a firewall/network issue.

Thanks anyway

Is it always the same masters that display the problem?  I notice from your screenshots that the badly behaved masters in the document stencil don't appear in the 'Exchange Connector' stencil that you've shown in the top shot.  Which stencil have they come from?  Have you got that stencil open?

Best regards

John

John,

I'm not a visio expert, can you explain exactly what you mean with "masters"?

The "badly behaved" shapes all came from the "Exchange Conector" stencil that is open in the 1st snapshot (as an example because all the "old" stencils have more or less the same behavior).

That is the problem, the 1st snapshot shows at the left the stencil were I have dragged the shapes from (Exchaneg Connector) but even when they display correctly in this stencil preview, as soon as they are dragged to the document they appear badly.

The 2nd snapshot is, as you said, the document stencil were we can see the "badly behaved" shapes that were added to the document from the "Exchange Connector" and the "well behaved" shapes that were added from the "default" visio 2013 stencils.

Thanks for the reply and best regards.

Does anyone knows something about this?

Thanks

I'm having almost the same issue with Visio 2013 Professional. Odd that this post has gone unanswered for so long and yet Jaynet Zhang has marked a response as an answer!

I'm using imported office.com shapes and as with your issue the icons in the stencil palette appear correct but when dragged to the design page they appear as color blobs. These are .vss rather than .vssx.