VISIO 2013 - stencils do not open when I select a template for a new Visio document

I am using Visio 2013 Standard. Only downloaded it yesterday so hope I am not being a numpty. Looks like I click NEW | SELECT a TEMPLATE | and a new document should open showing the stencils that go with the template. Instead I get an empty document and no stencils. It happens with all templates. If I use the <more shapes> option then I do not see any extra stencils either. Can anyone help me?

December 12th, 2013 8:28am

Hi,

Could you try to search the shapes? Such as line, round? Then, please try to download the Office Visio Stencil to test.

http://www.microsoft.com/en-us/download/details.aspx?id=35772

If it still has no shapes, I recommend you try to re-install it.

Regards,

George Zhao
TechNet Community Support

Free Windows Admin Tool Kit Click here and download it now
December 12th, 2013 9:46pm

Hi,

Could you try to search the shapes? Such as line, round? Then, please try to download the Office Visio Stencil to test.

http://www.microsoft.com/en-us/download/details.aspx?id=35772

If it still has no shapes, I recommend you try to re-install it.

Regards,

George Zhao
TechNet Community Support

December 13th, 2013 5:43am

Hi,

Could you try to search the shapes? Such as line, round? Then, please try to download the Office Visio Stencil to test.

http://www.microsoft.com/en-us/download/details.aspx?id=35772

If it still has no shapes, I recommend you try to re-install it.

Regards,

George Zhao
TechNet Community Support

Free Windows Admin Tool Kit Click here and download it now
December 13th, 2013 5:43am

Hi,

Could you try to search the shapes? Such as line, round? Then, please try to download the Office Visio Stencil to test.

http://www.microsoft.com/en-us/download/details.aspx?id=35772

If it still has no shapes, I recommend you try to re-install it.

Regards,

George Zhao
TechNet Community Support

December 13th, 2013 5:43am

Hi,

Could you try to search the shapes? Such as line, round? Then, please try to download the Office Visio Stencil to test.

http://www.microsoft.com/en-us/download/details.aspx?id=35772

If it still has no shapes, I recommend you try to re-install it.

Regards,

George Zhao
TechNet Community Support

Free Windows Admin Tool Kit Click here and download it now
December 13th, 2013 5:43am

Hi,

Could you try to search the shapes? Such as line, round? Then, please try to download the Office Visio Stencil to test.

http://www.microsoft.com/en-us/download/details.aspx?id=35772

If it still has no shapes, I recommend you try to re-install it.

Regards,

George Zhao
TechNet Community Support

December 13th, 2013 5:43am

Hi,

Could you try to search the shapes? Such as line, round? Then, please try to download the Office Visio Stencil to test.

http://www.microsoft.com/en-us/download/details.aspx?id=35772

If it still has no shapes, I recommend you try to re-install it.

Regards,

George Zhao
TechNet Community Support

Free Windows Admin Tool Kit Click here and download it now
December 13th, 2013 5:43am

Hi,

Could you try to search the shapes? Such as line, round? Then, please try to download the Office Visio Stencil to test.

http://www.microsoft.com/en-us/download/details.aspx?id=35772

If it still has no shapes, I recommend you try to re-install it.

Regards,

George Zhao
TechNet Community Support

December 13th, 2013 5:43am

Hi,

Could you try to search the shapes? Such as line, round? Then, please try to download the Office Visio Stencil to test.

http://www.microsoft.com/en-us/download/details.aspx?id=35772

If it still has no shapes, I recommend you try to re-install it.

Regards,

George Zhao
TechNet Community Support

Free Windows Admin Tool Kit Click here and download it now
December 13th, 2013 5:43am

Hi,

Could you try to search the shapes? Such as line, round? Then, please try to download the Office Visio Stencil to test.

http://www.microsoft.com/en-us/download/details.aspx?id=35772

If it still has no shapes, I recommend you try to re-install it.

Regards,

George Zhao
TechNet Community Support

December 13th, 2013 5:43am

Hi,

Could you try to search the shapes? Such as line, round? Then, please try to download the Office Visio Stencil to test.

http://www.microsoft.com/en-us/download/details.aspx?id=35772

If it still has no shapes, I recommend you try to re-install it.

Regards,

George Zhao
TechNet Community Support

Free Windows Admin Tool Kit Click here and download it now
December 13th, 2013 5:43am

Hi,

Could you try to search the shapes? Such as line, round? Then, please try to download the Office Visio Stencil to test.

http://www.microsoft.com/en-us/download/details.aspx?id=35772

If it still has no shapes, I recommend you try to re-install it.

Regards,

George Zhao
TechNet Community Support

December 13th, 2013 5:43am

Hi,

Could you try to search the shapes? Such as line, round? Then, please try to download the Office Visio Stencil to test.

http://www.microsoft.com/en-us/download/details.aspx?id=35772

If it still has no shapes, I recommend you try to re-install it.

Regards,

George Zhao
TechNet Community Support

Free Windows Admin Tool Kit Click here and download it now
December 13th, 2013 5:43am

Hi,

Could you try to search the shapes? Such as line, round? Then, please try to download the Office Visio Stencil to test.

http://www.microsoft.com/en-us/download/details.aspx?id=35772

If it still has no shapes, I recommend you try to re-install it.

Regards,

George Zhao
TechNet Community Support

December 13th, 2013 5:43am

Hi,

Could you try to search the shapes? Such as line, round? Then, please try to download the Office Visio Stencil to test.

http://www.microsoft.com/en-us/download/details.aspx?id=35772

If it still has no shapes, I recommend you try to re-install it.

Regards,

George Zhao
TechNet Community Support

Free Windows Admin Tool Kit Click here and download it now
December 13th, 2013 5:43am

Were you ever able to resolve your issue?  I am having the same problem and came across your post.

Thanks

April 9th, 2014 8:58am

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