Users with mailboxes on exchange 2010 cant proxy to OWA on exchange 2013

We are in the process of migrating from 2010 to 2013.  Users with mailboxes on exchange 2010 can't proxy to the owa on Exchange 2013 - there is no error - just receiving a message "Still working on it"

March 26th, 2015 4:16pm

Hello

please add cu and ru version number.

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March 26th, 2015 4:20pm

also paste the error here
March 26th, 2015 5:41pm

EXCHANGE 2010  SP3 Version 14.3 (Build 123.4)
Exchange 2013 SP1  Version 15.0 (Build 995.29)

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March 26th, 2015 7:23pm

That's CU6, not SP1. If you are in the process of migrating, why aren't you installing CU8?
March 26th, 2015 7:42pm

Hello

CU6 is not recommended for migration. please update to cu8.

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March 27th, 2015 1:48am

Hi Alex,

As the above suggestion mentioned, you can try to upgrade the Exchange 2013 to CU8 and check if any helps:

Cumulative Update 8 for Exchange Server 2013

Best re

March 27th, 2015 4:45am

Hello

CU6 is not recommended for migration. please update t

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March 27th, 2015 7:38am

I've updated to CU 8 - still same issue: users with mailboxes on EX 2010 can't access OWA though EX 2013 url
March 27th, 2015 4:14pm

Have you pointed the correct A record in DNS for Exchange 2013 instead of Exchange 2010. Kindly confirm.
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March 27th, 2015 4:22pm

Hello

enable logging with get-eventloglevel "MSExchange OWA\*" |Set-EventLogLevel -Level high
and try and check eventlog and  log from C:\Inetpub\Logs\Logfiles and C:\Program Files\Microsoft\Exchange Server\V15\Logging\HttpProxy\Owa

March 27th, 2015 4:37pm

Have you pointed the correct A record in DNS for Exchange 2013 instead of Exchange 2010. Kindly confirm.
  • Edited by Lucky-Hamu Friday, March 27, 2015 8:20 PM
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March 27th, 2015 8:19pm

I've updated to CU 8 - still same issue: users with mailboxes on EX 2010 can't access OWA though EX 201
March 28th, 2015 12:45pm

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