Users not received Bcc mails in exchange server 2003
User's can't receive Bcc emails in exchange server 2003. only problem with Bcc mail. other part is ok.sending and receiving is ok. only problem with bcc mail. Using Trendmicro in server. i stopped the services of trendmicro. but didn't get mail. its a big issue for our company.any one who can help me quickly??/Please i am waiting...
July 10th, 2009 6:28pm

Did you track the message in Message Tracking Center? Usually it gives you further information like message delivered to mailbox/user if it is really... Or do you get any NDR if you try to send a mail with BCC to that user?Amit Tank | MVP Exchange Server | MCITP: EMA | MCSA: M | http://ExchangeShare.WordPress.com
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July 10th, 2009 7:21pm

hi.. thanks for the reply.Unforunately i didn't get any NDR. and also i used the message tracking. in tracking says it is delivered to receipients. status is ok. there is no messages in Queue. but receipients not receiving the bcc mails. other mails are receiving. this is the problem.any idea??
July 10th, 2009 7:30pm

Ah, tracking says it is delivered to recipient means it is submitted to mailbox, now check for the outlook rules to see if any rule has condition to delete mails coming with BCC.Also check for any hidden or stale rules...http://exchangeshare.wordpress.com/2008/04/10/delete-corrupted-hidden-or-stale-rules-from-mailbox-with-mfcmapi/Check in inbox dumpster (recover deleted item), you can find there if it is deleted by any outlook rule...http://www.msexchange.org/tutorials/Recovering-Deleted-Items-Exchange-Server-2003-Part1.htmlAmit Tank | MVP Exchange Server | MCITP: EMA | MCSA: M | http://ExchangeShare.WordPress.com
Free Windows Admin Tool Kit Click here and download it now
July 10th, 2009 7:38pm

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