User appears twice in users list of outlook
Hey/
I have some user which appears twice in address list of outlook.
This
user
previously had two
users in Active Directory until
erased one of them.
Now he has only
one user in Active direcotry.Dan
January 18th, 2011 10:38am
Perhaps your offline address book has not updated. Can you see if you also have duplicate listings in OWA? This does not use the offline address book and will help us rule it out.
Mike Crowley
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January 18th, 2011 10:41am
Hi Mike.
I checked out in many computers and all them was in state connected.
But in OWA eppears only one user....What could it be?Dan
January 18th, 2011 10:50am
Are you able to see this in outlook non cache mode ?. If you are not able to see users duplicate entry in non cache mode then its problem of OAB as Mike said above.
Do you also have any other complain from users like new mailbox's are not showing on OAB ?. I would suggest you to update OAB at your mailbox server and chek after some time by download OAB.
How to Update the Offline Address Book:
For Exchange 2007:
http://technet.microsoft.com/en-us/library/aa997684%28EXCHG.80%29.aspx
For Exchange 2010:
http://technet.microsoft.com/en-us/library/aa997684.aspx
Anil
Free Windows Admin Tool Kit Click here and download it now
January 18th, 2011 11:50am
Hi Anil.
The problem got along probably the took it time to update the server.
Thank you.Dan
January 19th, 2011 5:58am