Hi Everyone,

I'm looking for a way to keep a copy of users mailbox data even if/when items are deleted.

Basically, we need to monitor and keep records of all activity on a mailbox due to some potential fallout in the future. We need to be able to access mail sent and received (and if possible, calendar, contacts, tasks) - and be able to access the data even if the user deletes it (which is a high possibility) 

We're currently running Exchange Online P1 through O365, your help is greatly appreciated!

Cheers.

Update:

It looks like litigation hold is what I'm after, just need to work on how we access the data that's on hold.

Edit:

Looks like litigation hold doesn't allow us to browse, and specific search criteria is required.

Anything further I may be able to do?

Cheers

• Edited by Anthony_TEC 7 hours 33 minutes ago

Update:

It looks like litigation hold is what I'm after, just need to work on how we access the data that's on hold.

Edit:

Looks like litigation hold doesn't allow us to browse, and specific search criteria is required.

Anything further I may be able to do?

Cheers

• Edited by Anthony_TEC Monday, February 02, 2015 4:17 AM

Update:

It looks like litigation hold is what I'm after, just need to work on how we access the data that's on hold.

Edit:

Looks like litigation hold doesn't allow us to browse, and specific search criteria is required.

Anything further I may be able to do?

Cheers

• Edited by Anthony_TEC Monday, February 02, 2015 4:17 AM

Bump

Hi,

In Exchange 2013, all items in the Recoverable Items folder are indexed by Exchange Search, and are discoverable using In-Place eDiscovery. You can send the results to a target mailbox or export to pst file. For more details, you can look at the following article.

https://technet.microsoft.com/en-us/library/dd298021(v=exchg.150).aspx

In you case, you are running Exchange Online P1 through O365, I recommend you ask in the Office 365 forum to confirm this issue.

http://community.office365.com/en-us/forums/default.aspx

Best regards,

Hi Belinda,

Thanks for your feedback, though I'm more looking for a way to access the items as if I was the user themselves - with the ability to browse through the mailbox folders, etc.

Is there a way we can create something similar to a shadow copy of a mailbox? Or send emails sent/received to a different mailbox so that we can refer if the users are to delete their copy (and delete from recoverable items).

Cheers,

Anthony