Unwanted cover page

Have multiple users using Windows 7 and Office 2013. When they print Word or an Execl document to different networked printers they get a page the the below information first. then it prints the document and on blank page at the end:

Microsoft Word - Strap Revised (this is the name of the document printed)

NWORD.EXE (this shows up on all the Word documents)

36:439:87 (this number changes with every document)

6/6/5 (this number changes with every document)

Here is an example of the Execl Page. It will print the below information first, the document, then a blank page:

25 Jan 7 Feb 2015.xlsx (this is the name of the document printed)

CEL.EXE (this shows up on all the Word documents)

57:682:69 (this number changes with every document)

6/59/5 (this number changes with every document)

I have uninstalled and reinstalled Office and get the same results,

any help would be great, thanks

February 6th, 2015 11:50am

Have multiple users using Windows 7 and Office 2013. When they print Word or an Execl document to different networked printers they get a page the the below information first.

When you say "multiple", do you mean that not ALL users in your network are having the same issue? 

If yes, please check whether these users are using the same version of print driver as those who don't have the issue.

It looks like something that automatically added by the Printer. If possible, I would suggest we connect the faulty client to a different local printer and try again.

Please feel free to post back with any findings.

Regards,

Ethan Hua
TechNet Community Support

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February 10th, 2015 1:44am

This is certainly a parameter setting that you have to change on your printers. Which printer brand (HP, XEROX, etc) are you using? Hope this helps. Rgds, Madjid

February 10th, 2015 2:43am

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