What is the correct procedure for uninstalling Office 2013 Pro...  I have recently purchased office 365 and plan to upgrade from office 2013.  Logged in as myself (I'm a domain Admin/administrator) I have uninstalled office 2013 (programs and features) and installed office 365 ok (my start menu is updated to reflect this) but when another user logs into the machine office 2013 is still there!  If the user opens something like Excel for example and looks at File > Account it shows two product information listing one for the Subscription Product Office 365 ProPlus and then still one for Office 2013 Pro.

I need to get rid 100% of Office 2013 as I am no longer licensed on this product but it isn't working correctly?

Any advice?

Hi Jez Gafys,

According to your description, we might try some steps to check if they are helpful.

Please get a test client, and exit to the domain environment=>Login with a local administrator account=> Go to control panel=> Check if Office 2013 still exists. (If it still exists, please remove it.)=> Use user account to log on with this client and check if this issue exists.

Hope it's helpful.

Regards,

George Zhao
Forum Support
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• Edited by George.Zhao CHNMicrosoft contingent staff, Moderator 22 hours 20 minutes ago

Hi Jez Gafys,

According to your description, we might try some steps to check if they are helpful.

Please get a test client, and exit to the domain environment=>Login with a local administrator account=> Go to control panel=> Check if Office 2013 still exists. (If it still exists, please remove it.)=> Use user account to log on with this client and check if this issue exists.

Hope it's helpful.

Regards,

George Zhao
Forum Support
________________________________________
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "tnfsl@microsoft.com"

• Edited by George.Zhao CHNMicrosoft contingent staff, Moderator Thursday, July 30, 2015 9:13 AM

Hi,

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

Thanks

George Zhao
Forum Support
________________________________________
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "tnfsl@microsoft.com"