We just recently rolled out Microsoft Office 365 ProPlus -en-us which uses the clicktorun.  During the rollout we found 60 PCs that need to use the KMS version vs this version and I need to find out a way to remove this with SCCM 2012.  Right now if I remove from program and features fine but I cannot figure out how to remove this command prompt.

I tried various methods but I really want to know what the best practice is.

thanks,

rich

• Edited by richard keel Thursday, August 06, 2015 8:37 PM

I found a thread that I thought would answer my problem but the fix does not appear to apply.  In short they are saying use setup.,exe /uninstall ProPlus /config Uninstall.xml from the install path. but /uninstall is not a valid switch from my install for some reason.  Screen shot below

So as you can see I tried setup.exe /configure uninstall.xml and that prompts for admin creds but just goes down one line in CMD

Uninstall.xml data is below.

<Configuration Product="ProPlus">

<Display Level="basic" CompletionNotice="no" SuppressModal="yes" AcceptEula="yes" />

</Configuration>

• Edited by richard keel Thursday, August 06, 2015 8:52 PM

ok I am trying this

setup.exe /configure "path\silentuninstall.xml" and it sits there for about 3 seconds and then drops to the next line on cmd and does not uninstall.  Silentuninstall.xml is below.

<Configuration Product="O365ProPlusRetail">

<Display Level="none" CompletionNotice="no" SuppressModal="yes" AcceptEula="yes" />

<Remove All="TRUE" />

</Configuration>

I feel like this is close because if I remove the hidden portions above then it errors out...

"We tried to close the program called "NAMECONTROLSERVER>EXE" but were not able to to.  Play do this." 

No other Office applications are open.  Is there something I need to add to the silentuninstall.xml to force this to close?

EDIT:   I also noticed I recieved an prompt about closing IE.  I logged off the PC and logged back and that NAMECONTROLSERVER.EXE is now gone.  The Full GUI uninstall apears to be going now. I'll do a bit more testing but I think I migt have it. My only worry is what triggers the .EXE - It looksm like it was an Online Contact Program or something.

• Edited by richard keel 16 hours 26 minutes ago