Unable to view Public Folder Permissions
We run Exchange 2007 on a single server with a mixed environment for clients with Outlook (mostly 2007, some 2003 and 2010). My user account is an Exchange admin, and I have Owner level permissions on all the public folders in our PF store. I run Outlook 2010 on my laptop. My coworker with the same permissions as myself is able to view and edit permissions, and even see my permissions. When I look at a folder I am unable to make any changes, read any permissions, and what I see for each PF in Outlook is whatever the Default permissions are for each folder (so if default for one folder is None, I can't see it at all, if it's Author I can create and view items, etc.) If I log in over OWA I can see and edit everything as normal, and if I log into another workstation it is also normal, so I'm pretty sure this is a client problem, but blowing out my Outlook profile, reinstalling, etc all have had no effect. I've already wasted far too much time trying to troubleshoot this, but PF permissions fall under my scope of work, so any hints as to the source of the problem would be appreciated.
February 16th, 2011 2:41pm

Quote: “if I log into another workstation it is also normal” Does the test workstation also use outlook 2010? Does the test workstation use the same window client OS as your problematic laptop? Please disable all firewall and anti-virus software on the problematic laptop, and check the issue Please disable all the third party Add-ins in the outlook on the problematic laptop, and check the issue Please disable all “Non-Microsoft” services in the msconfig, and then check the issue Please recreate the windows profile on the problematic laptop, and check the issuePlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Free Windows Admin Tool Kit Click here and download it now
February 23rd, 2011 1:53am

We disable Windows Firewall through group policy, and every machine in the organization has the same antivirus application (with the same enforced settings), including my coworker. The test machine and my coworker's machine both use Outlook 2010. In researching this issue I came across this topic which also seems to have the same problem: http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients/thread/1718bbae-27d3-4c8f-a90c-98361e3a8525/ As with the user above, I also had to completely reformat and reinstall to fix this issue, however the fix in my case was only temporary; after about a week the problem resurfaced. The user in the thread above is using my exact same setup: a Domain Admin account with Owner level permissions in the affected folders on Outlook 2010 connecting to Exchange 2007. This image shows what I see when I select Properties for a folder that I have Owner permissions to: http://i.imgur.com/Dz7ta.jpg Note that my name is listed as a folder contact, and it shows me as having only Contributor permissions. For each folder the permission level that it displays is always whatever the default permissions for that folder are. So if the default permissions for folder "test1" are PublishingEditor, that's what Outlook thinks I have, regardless of what my actual permissions are supposed to be (in this case Owner for everything). This is the permissions for this same account as reported by the Exchange shell: http://i.imgur.com/IR9Xz.jpg I cannot currently reproduce this problem for any other user in my organization, but it has happened to my account twice. Reinstalling Outlook by itself (and switching from 32-bit to 64-bit Outlook 2010 and vice versa) did not resolve the issue, and as I mentioned earlier a complete hardware change only laster about a week before the problem resurfaced.
April 28th, 2011 11:29am

It's been about a month since my last update, but I wanted to throw out that I am still experiencing this issue. Recreating my user profile appears to fix it temporarily (recreating my Outlook profile does not), but it will always resurface after about a week.
Free Windows Admin Tool Kit Click here and download it now
May 31st, 2011 12:05pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics