Unable to use Pen in Excel 2013

Hey guys, apologies if this answer has already been previously answered. I was unable to find it in the forums.

I'm trying to sign an excel document with my Surface 3 pen in Office 2013. But when I hit Start Inking in the Review section of the Ribbon at the top of Excel, it still doesn't allow me to select different pen options in the Pen menu that appears. Everything is grayed out.

Anyone have a clue on how to fix this? This has been a real issue. One of the reasons why I bought the Surface 3 was because of the great pen utilization of it.

Thanks!

June 25th, 2015 4:41am

Hi jbhems,

This is the forum to discuss questions and feedback for Microsoft Excel, I suggest you post your issue to Office for Mobile forum:

http://answers.microsoft.com/en-us/office/forum/office_mobile?sort=lastreplydate&dir=desc&tab=Threads&status=&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&tm=1430815520196

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

Regards,

Emi Zhang
TechNet Community Su

Free Windows Admin Tool Kit Click here and download it now
June 26th, 2015 1:43am

Thank you for pointing me in the right direction, Emi. However, when I go to that side of the forum like you advised me to do, it does not give me the option to add a new thread to the forum. Any help here? Can my thread be moved to the suggested forum, like many other forums can do?

Thanks for any and all help! And yes, I have verified my email account, in case if that was going to be your next question. (:

June 26th, 2015 7:54am

Hi jbhems,

I can't move your thread to Community forum, I suggest you create a new profile and post your issue as a new thread there.

Hope it's helpful.

Regards,

Emi Zhang
TechNet Community Su

Free Windows Admin Tool Kit Click here and download it now
June 30th, 2015 5:37am

Emi,

I have searched through the forums for "Mobile for Office" as well as just a general "Community Forum", and both come up with zero results. Please help? Can you post a link to the "Mobile for Office" forum please? That would be an great help to me. Thank you.

July 12th, 2015 4:56am

Hi jbhems,

As far as I know there is only "Community Forum" contains "Mobile for Office forum".

The link of Mobile for Office:
http://answers.microsoft.com/en-us/office/forum/office_mobile?sort=lastreplydate&dir=desc&tab=Threads&status=&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&tm=1430815520196&auth=1

Regards,

Emi Zhang
TechNet Community Su

Free Windows Admin Tool Kit Click here and download it now
July 12th, 2015 9:41pm

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