Unable to send a new Message in owa 2010

I am getting this Error in owa 2010. the exchange servers are with 2010 sp2.  when i try to send a new message this will appear, Even i tried with different users as well. 

but all the other connectivities work fine like active sync and RPC. this happens only in OWA.

Request
Url: https://mail.domain.com:443/owa/forms/premium/EditMessage.aspx?ae=Item&a=New&t=IPM.Note&cc=MTQuMi4zMjguOSxlbi1VUyw0Mjk0OTY3Mjk1LEhUTUwsMCww&pspid=_1375363806798_283517181
User host address: 10.10.1.13
User: testuser
EX Address: /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=testuser
SMTP Address: testuser@domain.net
OWA version: 14.2.328.9
Mailbox server: server1.domain.net

Exception
Exception type: System.Web.HttpException
Exception message: Request timed out.

Call stack

No callstack available

has anybody gone through this??

thanks.

August 2nd, 2013 9:58am

does this issue hapeen only with one user or all users?

Do you see any errors in event logs?

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August 2nd, 2013 10:48am

this issue comes for all users. 

below is what i could find from even logWatson report about to be sent for process id: 5244, with parameters: E12, c-RTL-AMD64, 14.02.0328.009, OWA, unknown, unknown, System.InvalidOperationException, 0, unknown.
ErrorReportingEnabled: False

Watson report about to be sent for process id: 2536, with parameters: E12, c-RTL-AMD64, 14.02.0328.009, M.E.RpcClientAccess.Service, M.E.Data.Storage, M.E.D.S.ServerPerformanceObject.StopAndCollectPerformanceData, System.InvalidOperationException, 97fd, 14.02.0328.009.
ErrorReportingEnabled: False
Watson report about to be sent for process id: 684, with parameters: E12, c-RTL-AMD64, 14.02.0328.009, OWA, unknown, unknown, System.InvalidOperationException, 0, unknown.
ErrorReportingEnabled: False
Watson report about to be sent for process id: 2592, with parameters: E12, c-RTL-AMD64, 14.02.0328.009, M.E.RpcClientAccess.Service, M.E.Data.Storage, M.E.D.S.ServerPerformanceObject.StopAndCollectPerformanceData, System.InvalidOperationException, 97fd, 14.02.0328.009.
ErrorReportingEnabled: False
MSExchangeCommon 4999

August 2nd, 2013 10:55am

have you attempted to access owa directly?

Https:\\serverfqdn\owa

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August 2nd, 2013 11:33am

hi lmurthy,

yes. it results the same.

thanks

August 2nd, 2013 11:39am

I would recycling IIS on the servers. Was RU$ recently deployed, do you have CAS servers proxying OWA?
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August 2nd, 2013 12:17pm

Hello,

I recommend you to run ExBPA against your exchange server health.

I recommend you check IIS logs.

And I recommend you install the latest RU to check the result.

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August 2nd, 2013 10:44pm

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