I'm unable to restart the Microsoft Software Protection Platform service on a Windows 8.1 laptop for MS Office 2013 SP1 (32-bit) using the following command:

cscript ospp.vbs /osppsvcrestart (issued from C:\Program Files (x86)\Microsoft Office\Office15)

When this is run, a window appears with the title ospp.vbs and the text "Error: The Software Protection Platform service is not installed"

I verified that the service is installed in services.msc, and was able to manually stop and restart the SPP service in the Services console without issue.

The command runs correctly when restarting the MS Office 2013 SPP on Windows 7 devices.

Has anyone else seen this or have a solution for it?

The reason that I am attempting to restart the service from the command line is because this command is part of a script to change the KMS server IP Address used by OSPP prior to software activation.

The only other options that I have at this time is to ask the users to reboot, or manually force a reboot.  This is both time consuming and disruptive to the users.

The Fix It tool to remove MS Office 2013 was run, and the MS Office 2013 software was successfully reinstalled after a reboot.  The software was successfully activated.  When the command was run, it produced the same exact error.