Unable to redirect attachments over 10MB to support mailbox
I have set a transport rule in exchange 2007 sp3 to redirect all emails over 10mb to
support@domain.com, however it doesn't work, and instead generating NDR to the sender:
#< #5.2.3 smtp;550 5.2.3 RESOLVER.RST.RecipSizeLimit; message too large for this recipient> #SMTP#
The reason why I need this rule , is because user mailboxes are capped at sending/receiving emails less than 10mb in size/
send and receive connectors are set for 30MB
Support mailbox has been set to send and receive at 30720 KB
ClearCategories : True
ConvertDisclaimerWrapperToEml : False
DSNConversionMode : UseExchangeDSNs
GenerateCopyOfDSNFor : {5.6.3, 5.6.1, 5.6.0, 5.5.6, 5.5.5, 5.5.4, 5.5.3, 5.5.2
InternalSMTPServers : {127.0.0.1}
JournalingReportNdrTo : <>
LegacyJournalingMigrationEnabled : False
MaxDumpsterSizePerStorageGroup : 18MB
MaxDumpsterTime : 7.00:00:00
MaxReceiveSize : 30MB
MaxRecipientEnvelopeLimit : 25360
MaxSendSize : 30MB
TLSReceiveDomainSecureList : {}
TLSSendDomainSecureList : {}
VerifySecureSubmitEnabled : False
VoicemailJournalingEnabled : True
HeaderPromotionModeSetting : NoCreate
WritingBrandingInDSNEnabled : True
Xexch50Enabled : True
Transport rule used.
March 28th, 2012 4:47am
Hi,
>>message too large for this recipient
You can check the usable mailbox size of recipient mailbox. Or, you can modify the transport rule to redirect all emails over 10mb to another mailboxA, and then check the result.
Hope it helps.
ThanksSophia Xu
TechNet Community Support
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April 1st, 2012 9:55pm
Hi
I double checked your recommendations, and this transport rule still doesn't work.
Does it work on your system? if so please let me know how you did it.
thanks
April 5th, 2012 11:24am
The categorizer processes the recipient resolution which includes limits checking prior to processing the transport rules. Also you cant apply transport rules to NDRs so you can't create a transport rules to forward ndrs that mention message exceeded.James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
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April 5th, 2012 11:37am
Thanks for your reply
In this situation where we have implemented
receive size restrictions of 10MB, how can we recover those emails where the total size is over 10MB?
We cannot allow emails larger than this, otherwise will increase store size considerably.
Senders will generally not resize and resend the attachments.
Or can we generate an NDR to the recipient, so they are aware of incoming emails oversize, so they can contact the sender.
April 5th, 2012 12:07pm
You can't recover, what typically happens during the SMTP session is the external SMTP server will request to declare the max message size of prior to sending the message. If if it the receiver rejects the message, your external sender's SMTP servers (not
your server) sends the NDR back to their user.James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
Free Windows Admin Tool Kit Click here and download it now
April 5th, 2012 12:15pm
Well, since you are capturing emails that are larger than 10MB, why not increase your users max receive size to your default (or set it to unlimited) and allow the Transport rule to redirect the email? This would be easy to test, on one user, issue
set-mailbox <MailboxID> -MaxReceiveSize 30MB. After that, send a 20 MB attachment and see if it is redirected to your support mailbox and ensure it does not appear in the users mailbox.
April 6th, 2012 9:52am
Is support@domain.com an internal mailbox or an external mailbox?
Jim McBee - Blog - http://mostlyexchange.blogspot.com
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April 6th, 2012 8:11pm
support@domain.com is an internal mailbox
April 7th, 2012 4:45am
Hi
Sounds like a good idea,
Is there a command to adjust all mailboxes with increased receive mail size?
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April 7th, 2012 4:51am
Get-Mailbox | Set-Mailbox -MaxReceiveSize
"The MaxReceiveSize parameter specifies the maximum size of messages that this mailbox can receive. You must specify either an integer or
unlimited."
http://technet.microsoft.com/en-us/library/bb123981.aspx
That should do it but you might want to exclude certain mailboxes.
Here's one example (with Get-User and -MaxSendSize) - also shows how the integer would look like (or you could use unlimited):
Get-User -Filter "Department -eq 'Customer Service'" | Set-Mailbox -MaxSendSize 2097152
Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you.
April 7th, 2012 1:41pm
Can you send an item larger than 10MB to that mailbox from another mailbox?
Jim McBee - Blog - http://mostlyexchange.blogspot.com
Free Windows Admin Tool Kit Click here and download it now
April 7th, 2012 1:48pm
Can you send an item larger than 10MB to that mailbox from another mailbox?
Jim McBee - Blog - http://mostlyexchange.blogspot.com
I have sent an email with 15 MB attachment from a gmail account to that account (support) and i get the attachment. this mailbox is set to accept 30mb emails. Haven't tried sending a large email from another internal mailbox to support.
April 9th, 2012 10:25am