Unable to recover outlook PST file
Hi, 
I have one user that is unable to recover a PST file from Outlook. Everything was ok yesterday and Today didn't let us extract the PST file from the server...

When I select 
File --> Data Managment--> Add --> select PST --> select  the PST file from shared server --> then in Personal Folders I update name (archive1) then  select OK and I get the following error:
"MICROSOFT Outlook: One or more changes you made could not be saved. The action can not be completed."
Then nothing else happens... I have to select cancel to go back to Outllook...and no PST is loaded.

I have tried to run the SCANPST.exe ...runs ok phase 1 thru  8 ....then gives message of errors found, I select REpair and got the message : An error ocurred which caused the repair to be stopped. Some modifications may have been made to the scanned file.

I have tried to rename the BAK file before created from the SCANPST.exe, and tried to pull it from outlook ..

Also I have tried the hotfix: office2003-KB935411-GLB

Nothing seems to work... :(

DO you know what else can I do?
Thanks!
August 23rd, 2015 9:50am

I have one user that is unable to recover a PST file from Outlook. Everything was ok yesterday and Today didn't let us extract the PST file from the server...
Ignoring everything else - PST files are not supported on network shares which can result to unpredictable results and/or outright data corruption.
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August 23rd, 2015 10:07pm

Hello,

If you have tried all possible methods to recover your PST File, but the problem still appears. In such a scenario, you have to move on any third part utility to recover Outlook PST File.

Thanks & Regards

Clark Kent

August 24th, 2015 1:00am

What is the size of PST file? If it is over 2GB, and you're unable to recover it; use any third party software to recover, or split the PST file.
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August 24th, 2015 1:56am

What is the size of PST file? If it is over 2GB, and you're unable to recover it; use any third party software to recover, or split the PST file.

Just for the sake of clarification, the 2GB size limit applies to ANSI based PST files (those that include <97-2002> in the files description in Outlook. Unicode PST files (the default used in OL'2003 and beyond don't have that imit.
August 24th, 2015 3:32am

If the file is over 2Gb and this caused the corruption you could try the Outlook Repair Toolbox:
https://www.repairtoolbox.com/outlookrepair.html

Apparently running scandisk on the partition where the pst is stord can also fix it.

If the file is really important there are loads of tools on the net that claim to fix corrupt PSTs but you have to pay for them
  • Marked as answer by AsWheel 18 hours 47 minutes ago
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August 28th, 2015 8:38am

If the file is over 2Gb and this caused the corruption you could try the Outlook Repair Toolbox:
https://www.repairtoolbox.com/outlookrepair.html

Apparently running scandisk on the partition where the pst is stord can also fix it.

If the file is really important there are loads of tools on the net that claim to fix corrupt PSTs but you have to pay for them
  • Marked as answer by AsWheel Friday, August 28, 2015 12:46 PM
August 28th, 2015 12:37pm

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