Unable to receive outside mail through alias email address

My domain is scooters.com.

I went into the godaddy console and put the identical a record and mx record into skateboards.com.

Which is another domain i own in the console.

I can access skateboards.com through owa as if it is scooters.com.

I can send and receive between scooters.com and skateboards.com.

however I cannot receive incoming email in skateboards.com from anywhere else.

Anyone in my organization can send mail with a skateboards.com email but can't receive replies.

They can send but not receive.

April 28th, 2015 7:34am
Did you add skateboards.com as an Accepted Domain in Exchange?
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April 28th, 2015 8:03am

Hi ,

In addition to Bruce JDC suggestions we can make use of EXRCA tool to do the inbound email test for anyone of the valid mailbox which is having the email address with domain suffix skateboards.com.

April 28th, 2015 8:11am
yes I already did that.
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April 28th, 2015 8:22am

testconnectivity.microsoft.com ?

gonna try that later.

April 28th, 2015 8:25am

Hi ,

Please take your time .

If we do that we may find errors raising on the inbound email test .Based on that we will get some hints .

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April 28th, 2015 8:28am

My domain is scooters.com.

I went into the godaddy console and put the identical a record and mx record into skateboards.com.

Which is another domain i own in the console.

I can access skateboards.com through owa as if it is scooters.com.

I can send and receive between scooters.com and skateboards.com.

however I cannot receive incoming email in skateboards.com from anywhere else.

Anyone in my organization can send mail with a skateboards.com email but can't receive replies.

They can send but not receive.

April 28th, 2015 8:37am

If you look at the email addresses for some of your users, do they have email addresses in skateboards.com ?

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April 28th, 2015 8:50am
Oops, forget it. You already said you could send internally...
April 28th, 2015 8:57am

<temp@skateboards.com>:
Remote host said:
550-Please turn on SMTP Authentication in your mail client.
550-nm35-vm3.bullet.mail.ne1.yahoo.com [98.138.229.99]:42532 is not permitted
550 to relay through this server without authentication.
[RCPT_TO]

--- Below this line is a copy of the message.

Received: from [127.0.0.1] by nm35.bullet.mail.ne1.yahoo.com with NNFMP; 28 Apr 2015 15:11:50 -0000
Received: from [98.138.100.102] by nm35.bullet.mail.ne1.yahoo.com with NNFMP; 28 Apr 2015 15:08:54 -0000
Received: from [98.138.89.244] by tm101.bullet.mail.ne1.yahoo.com with NNFMP; 28 Apr 2015 15:08:54 -0000
Received: from [127.0.0.1] by omp1058.mail.ne1.yahoo.com with NNFMP; 28 Apr 2015 15:08:54 -0000
X-Yahoo-Newman-Property: ymail-4
X-Yahoo-Newman-Id: 601730.17565.bm@omp1058.mail.ne1.yahoo.com
X-YMail-OSG: H7CKSRsVM1mu._UCGhsMZ_Uc3LzYhZX73jv.QT__wEXfp7yfNixMZbKCnhBMdX5
EsqUBdEf0BcgkOO4HjwFi3AeF8xbw6_iQN_BvG3pYw_NPcrAsE1hmGE8mT2E5zH_nuC1RLz3m9IZ
Q215fewLnSuPD4tYT37pdp37nHq4YJ.hpJCDoabyqkD_a9xOtAf8GNos04MsiGKdxp6o.mw4WJC3
IiCsUImH9UQv_TV215UPzP5rhhYjxgEzSGLAyj8fmVAcDUFQrbx4J8g8wAPQVNdNnblgwTU7TvIB
yLN9KGgr8yYn5o6Ww_SCyO_fUvgE7aVvOy_bKR0kXeNR8VgDQW.un48GSRi9fqgz0bMERhWe6Tfo
4tv_Nu1KVUhQxhayh55B3jdVaqDVcKPEDeul2nMfw7W_4p7HmOYS8OZabPWmpRbTgwG_kbk_w5LU
488dNOOud1wCVTaxpcbPLAWr.I9FOOdjatA0C82ltYIb7OmsCiVXMMuH648IjdDHZK2tPx1dBsCy
Pud2FO7yiSI0.J63Aww--
Received: by 98.138.105.200; Tue, 28 Apr 2015 15:08:54 +0000
Date: Tue, 28 Apr 2015 15:08:53 +0000 (UTC)
From: nobody <nobody@yahoo.com>
Reply-To: nobody <nobody@yahoo.com>
To: "temp@skateboards.com" <temp@skateboards.com>
Message-ID: <1309054823.6028078.1430233733642.JavaMail.yahoo@mail.yahoo.com>
Subject: tested
MIME-Version: 1.0
Content-Type: multipart/alternative;
    boundary="----=_Part_6028077_1542141243.1430233733640"
Content-Length: 509

------=_Part_6028077_1542141243.1430233733640
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 7bit

get back
------=_Part_6028077_1542141243.1430233733640
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: 7bit

<html><body><div style="color:#000; background-color:#fff; font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px"><div dir="ltr">  get back</div></div></body></html>
------=_Part_6028077_1542141243.143023373

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April 28th, 2015 11:31am

Either you forget to add the Accepted Domain in Exchange (and wait a bit), or you mess with your Receive Connector by removing anonymous logon.

April 28th, 2015 11:49am

I put in the alias domain as a trusted domain.

How do I check my receive connector for anonymous logon?Or rea

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April 28th, 2015 12:36pm

default front end connector has anonymous users checked.

There are other connectors that don't. which one should I be concerned with?

April 28th, 2015 12:49pm

default front end connector has anonymous users checked.

There are other connectors that don't. which one should I be concerned

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April 28th, 2015 1:41pm

default

Client Proxy

default front end

outbound proxy front end

client front end

pr

April 28th, 2015 1:46pm
I added it in mailflow->Accept
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April 28th, 2015 1:51pm
I added it in mailflow->Accept
April 28th, 2015 2:06pm
No just didn't want to list the real address
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April 28th, 2015 2:33pm

I am not I replaced the address with a made up one so I wouldn't post it here.

I get enough spam. Im only using yahoo to test my internal exchange server being able to receive from outside. could have changed it to nobody@yahoo.com I just happened to put a made up gmail address. really the real address was a yahoo ad

April 28th, 2015 2:34pm

Hi,

According to your post, I understand that skateboards.com cannot receive message from external after register its MX record in Godaddy.
If I misunderstand your concern, please do not hesitate to let me know.

When you read the error it makes you think there is something wrong with your email client, however your email client should have SMTP Authentication turned on.
Please try to check the setting about your mail client first, for example check "My Server Requires Authentication" in Outlook for IMAP or POP3 account.
Then please run Microsoft Remote Connectivity Analyzer(https://testconnectivity.microsoft.com/) to test inbound mail flow.

Besides, please double confirm whether you have correct DNS, Reverse DNS(PTR records), SPF records for new Exchange address.

Thanks

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April 30th, 2015 10:24am

HI 

In addition to all the above suggestions can you please try dropping an email to skateboards.com recipient  through telnet to see in which transit the connection gets dropped ?

This will help you a lot 

April 30th, 2015 11:11am

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