Please provide suggestions if you have any on this matter.

Hi,

Can you print in other Office programs, such as Word, Excel?

Did you get any error message when it failed to print?

Please try resetting the print style first and then check if the issue persists. To do this, please follow:

1. Open an email message, click File > Print.

2. Click Print Options.

3. Highlight the print style you used to print emails and click Define Styles button.

4. Click Reset button.

5. Close the email window and open it again. Try printing to see if the issue persists.

Please make sure you have installed the latest version of printer driver from the official website. If above doesn't work, we can also try uninstalling the printer driver and then reinstall it again to see the result,

Regards,

Steve Fan
TechNet Community Support

When I click on print, outlook freezes up and I have to restart it every time.  I do not get to select print options. Not sure what the problem is, but I was able to print before with windows 10. Oh, word and excel print just fine.