Hi, We are currently using Exchange 2003 on Windows Server 2003 and planning to migrate to Exchange 2010 w/ Windows Server 2008. We have followed the installation steps (setup /preparedomain, etc). Exchange 2010 was installed without any problem. However, the public folder on the Exchange 2010 is not mouting. Also, Information Store service is not running. IS service is starting/stopping every 10-20 seconds. I have run the command "eseutil /mh" to see the database status tho, it seems to be fine. I have double checked the permissions as well (all fine). On the application log, I see tons of ID 5000, 1020, 1121 with error code 0x8004010f. if I tried to mount from the exchange cmdlets, i get following error ============================================================== Couldn't mount the database that you specified. Specified database: Public Folder Database 1737112075; Error code: An Active Manager operation failed with a transient error. Please retry the operatio n. Error: Database action failed with transient error. Error: A transient error occurred during a database operation. Error: MapiExceptionNetworkError: Unable to make admin interface connection to se rver. (hr=0x80040115, ec=-2147221227) Diagnostic context: ...... Lid: 12696 dwParam: 0x6D9 Msg: EEInfo: Generation Time: 2011-09-19 21:20:16:647 Lid: 10648 dwParam: 0x6D9 Msg: EEInfo: Generating component: 2 Lid: 14744 dwParam: 0x6D9 Msg: EEInfo: Status: 1753 Lid: 9624 dwParam: 0x6D9 Msg: EEInfo: Detection location: 501 Lid: 13720 dwParam: 0x6D9 Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x6D9 Msg: EEInfo: NumberOfParameters: 4 Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[0]: Unicode string: ncalrpc Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[1]: Unicode string: Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[2]: Long val: -1988875570 Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[3]: Long val: 382312662 Lid: 24060 StoreEc: 0x80040115 Lid: 23746 Lid: 31938 StoreEc: 0x80040115 Lid: 19650 Lid: 27842 StoreEc: 0x80040115 Lid: 20866 Lid: 29058 StoreEc: 0x80040115 [Database: Public Folder Database 1737112075, Server: SCSEX01.scsusa.com]. + CategoryInfo : InvalidOperation: (Public Folder Database 1737112075:ADObjectId) [Mount-Database], InvalidOperationException + FullyQualifiedErrorId : C9F353A2,Microsoft.Exchange.Management.SystemConfigurationTasks.MountDatabase ============================================================== Please kindly help!! Any suggestion would be very appreciated. Thank you very much in advance. Regards, Takeshi

Hi Takeshi, Please try below solution: 1 Stop the RPC Filter under “Configuration -> Add-Ins -> RPC Filter” in ISA 2 Exclude the transport files from the AV scan. 3 Follow this KB and give it a shot: http://support.microsoft.com/kb/976545 Best Regards!

Hi Rowen, Thank you very much for your kind reply. However, we are not using ISA/TMG at this moment... So, actually i cannot apply those settings... Thanks! Takeshi

Hi, where are you trying to run these cmdlets from? Is it from the server hosting the PF database itself? Grts, Michael__________________________________ Michael Van Horenbeeck Check out my blog @ Pro-Exchange (Belgian Usergroup)

Hi Michael, Thank you very much for your kind reply. Yes, I am running these cmdlets on the Exchange server which is hosting the public folder db. Regards, Takeshi

Can you confirm that all required services are running? Of course, if the IS isn't running you will not be able to mount the database. Have you configured diagnostic logging for the Information Store?__________________________________ Michael Van Horenbeeck Check out my blog @ Pro-Exchange (Belgian Usergroup)

Hi Michael, Thank you very much for your reply. All services are running except the IS. the IS service is starting then stopping every 10-20s. i just enabled the diagnostic logging for IS\public folder. Takeshi

Additionally, i am getting following events. <Application Log> Event ID 1020 The store driver couldn't deliver the public folder replication message "Hierarchy (servername)" because the following error occurred: Cannot open mailbox Event ID 5000 Unable to initialize the Microsoft Exchange Information Store service. - Error 0x8004010f. Event ID 1121 Error 0x8004010f connecting to Active Directory. <System Log> Event ID 7031 The Microsoft Exchange Information Store service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service. Event ID 7024 The Microsoft Exchange Information Store service terminated with service-specific error %%-2147221233. i have researched based on event ID, log messages, found many posts, but none of them worked at this moment... I am trying to uninstall Exchange server 2010, but since the IS service is not running, uninstallation gets an error saying that the IS is not running. So, technically I am stuck...

Hi, Please try this: • Opened ADSIEdit and locate the CN=Microsoft Exchange container object • CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=domain,DC=com • Right Click the CN=Microsoft Exchange container and go to the properties, Click Security and click on Add. • Verified the permission for Exchange Domain Servers group if already exist. Exchange Domain Servers group was not present . • We added Exchange Domain Servers group at the "Microsoft Exchange" container in ADSIEdit and gave Read Access. Made sure it propagated down the hierarchy. • Once we added the group and permission flow through servers level, we were able to restart the Information Store service. Best Regards!

Hello Rowen, Thank you very much for your kind reply. I have double checked the security of Exchange Domain Servers group tho, it already has "Read" access permission. Thank you very much! Regards, Takeshi

Or is there anyway to uninstall Exchange Server 2010? The new server is not currently in use since we are having problem with. so, it is okey to remove at any time. However, one concern is, the Exchange Server 2010 will remain on the Exchange 2003 ESM. if we could completely remove Exchange 2010 completely, that would be great. then we just rebuild everything from the scratch. Using uninstaller, it is not working since the information store is not running. I get an error removing Mailbox Role. Thank you very much. Regards, Takeshi

Hi, 1. Here is a related KB: http://technet.microsoft.com/en-us/library/bb885057(EXCHG.80).aspx 2. You can try to run setup /prepareAD to check if it works. 3. Check if the Information Store container(CN=ImformationStore) is under "CN=Configuration,DC=example,DC=com --> CN=Services -->CN=Microsoft Exchange --> CN=<organization> --> CN=Administrative Groups -->CN=Exchange Administrative Group -->CN=Servers -->CN=<mailboxserver>" by using ADSIEDIT.Jack Zhou

Hi Takeshi , What is the error message you are getting when starting the IS service? Post the event id 2080 from the application Log. Gulab | MCITP: Exchange 2010-2007 | Lync Server 2010 | Windows Server 2008 | Skype: Exchange.Ranger | Blog: www.ExchangeRanger.Blogspot.com

Hi Jack, Thank you very much for your kind reply. The container wasn't present there. So, I created manually using another exchange server (which is EX 2007 on our customer's environment as a reference). After creating the container for the information store, the IS service finally started. Now, I can delete the public folder, however, i encountered another problem. the EMC won't start up... whenever I try to start it up, i get an error "Initialization Failed" First issue was address, but still having problem... hmmm never easy. Thank you very much. Regards, Takeshi

Hi Gulab, Thank you very much for your kind reply. As I posted above, the problem was solved. However, i encountered another problem tho... Anyway, Thank you very much for your advise! Regards, Takeshi

One problem after another. Ok, IS Service started after editing ASDI and could remove Mailbox role. However, now I am facing a problem with Client Access Role which cannot be uninstalled. i am getting following error. Client Access Server Role FAILED The following error was generated when "$error.Clear(); $clientAccessServer = get-ClientAccessServer -Identity $RoleFqdnOrNa me; if($clientAccessServer) { if(($clientAccessServer.AutoDiscoverServiceInternalUri) -and ($c lientAccessServer.AutoDiscoverSiteScope)) { set-ClientAccessServer -Identity $RoleFqdnOrName -AutoDiscov erServiceInternalUri:$null -AutoDiscoverSiteScope:$null } } " was run: "The operation couldn't be performed because object 'servername' couldn't be found on 'AD Servername'.". The Exchange Server setup operation didn't complete. More details can be found in ExchangeSetup.log located in the <SystemDrive>:\ExchangeSetupLogs folder. Exchange Server setup encountered an error. sigh... is there anyway i can remove this messed up Exchange server from ADSI or registry?? Thank you very much in advance. Regards, Takeshi

Hi, The supported way to uninstall Exchange server is to remove from Programs and Features of Control Panel. Modify or Remove Exchange 2010 http://technet.microsoft.com/en-us/library/ee332361.aspx Here is a third-party forum thread about remove it from ADSI. (NOTE: THE THREAD IS JUST FOR YOU INFORMATION, MS WILL NOT RECOMMEND IT) If you need help on uninstalling Exchange 2010, you can open a new thread and the community will help you as well. Thanks.Jack Zhou

Hi Jack, Apologize for the late response. After all, we decided to remove Exchange server manually which is not recommended by MS. However, it went well and finally removed the Exchange Server 2010. Now all migration process has been made. Thank you very much to all of you for your kind support. Regards, Takeshi