Unable to loging to Exchange 2013 OWA or ECP : You don't have permission to open this page. If you're a new user or were recently assigned credentials, please wait 15 minutes and try again.

Issue :-  Unable to login to ECP or OWA with newly install Exchange 2013 or Exchange 2013 sp1. 

Error :-

You don't have permission to open this page. If you're a new user or were recently assigned credentials, please wait 15 minutes and try again. 

or 

Something Went wrong :(

Please check  Application logs stating same.

Windows logs -> Application logs

(Process w3wp.exe, PID 6460) "RBAC authorization returns Access Denied for user CAS\Administrator (SID=S-1-5-21-2801702198-531129156-3484030250-500). Reason: User was not found on Domain Controller dc.domain.com."


Resolution :-

We all have normal habit of putting administrator word as account name in login is the issue.  please use administrator@domain.com you will be able to login.

I believe Microsoft should fix this soon. why a local Account request is going to CAS server.

Regards,

Ajay Chanana


March 18th, 2015 3:53am

 but a local account is not an Domain Account, only on Domain Controller Server a local Administrator will be a domain administrator.

 

Hi,

I agree with this. We can log on CAS server with local PC account, but we cannot namage Exchange with this account. Only domain administrator which you used to install the Exchange can login EAC to manage Exchange Server and OWA to send\receive messages.

If there are any further questions, please let me know.

Best Regards.

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March 23rd, 2015 5:44am

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